[Resolved]  Safexpress — shipment damaged during transit

Address:

Jammu, Jammu and Kashmir, 180004

I booked my trunk (100kg) online from bikaner to jammu on 27 jan 19 and i was informed charges 1982/- but pickup boy charged me 2124/- which i paid through online mode. Even after paying extra i was happy that my shipment will be delivered safely as per company's name but my expectation gone when i see my trunk was damaged. It looks that it was thrown from truck so it got damaged badly. Who will repay for my damage. That much may be expected from indian railways because they charges approximately 500/- for same trunk for which you charged 2124/-.