[Resolved]  Safexpress — shipment received in opened and damaged condition

Waybill number :[protected]From mumbai to vizag)
Delivery receipt no.: [protected]
Date : 19th july 2017

We have sent one voltas split ac on 6th april to mumbai address.. For some reason it would not be able to deliver to the destination address.. We requested to ship it back but we received the same in damaged and opened condition.. Photos are attached (When sent and when received)

Waybill number :[protected]Vizag to mumbai)
Date : 6th april 2017
+7 photos
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Sep 4, 2017
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
Safexpress Customer Care's response
We are extremely apologetic for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you shortly.
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