[Resolved]  Safexpress — Waybill# : 84281825

Address:

201308

Dear UnSafexpress,

My consignment was booked by Flipkart to deliver to Varanasi city. Though the estimated delivery date was 4th August, but Safexpress tracking tool continue to tell me till 5th Aug that it is in transit. Pradeep Pandey[protected] from your Varanasi branch contacted us on 5th august afternoon on [protected] (Father in law), [protected] (wife) and [protected] (me) and spoke to everyone and offered apologies that due to shortage of delivery vehicles and he will attempt the delivery within next 2 days... i.e. by 7th Aug and asked us to wait till then. We agreed to wait for 2 more days as we already waited over 1 week for the consignment to reach. We also received a call back from your head office ([protected]) and spoke to a lady and she also convinced me that the product will be delivered in next 2 days.

We were okay as we spoke to 2 different persons from Safexpress and they are trying to deliver at their best level. All of a sudden I got a message from Flikpkart that The order has been cancelled due to Safexpress, you guys reported that recipients are not picking phone and a contact cannot be established.

I want to know if guys are inefficient to deliver the product, why are you in the logistics market? Moreover you guys are lying to Flipkart and initiated a cancellation of order due to your own inefficiencies ?

Now tell me when are you going to deliver my product and who all are responsible for the shipment delay/cancellation?