Sahara Q Shop — I'm complaining about the Q Shop Refund

Address:

Sahara Q shop

My father was deposited money as a fixed deposit. When the maturity date was came Agent forced my father to converted hus FD in Q Shop and says, "No any other option is remains" He says my father can withdraw his money after three years.
The maturity date of Q Shop was on 31/12/2020, Now again they not withdraw my father's money and ignore every time. This money is from my father's hard work, he have to submit my fees. Rs. 1.35 Lakhs is too much money for us.

Kindly give me any suggestions for how can I get my money.
For the same my Mail ID is

My E-mail ID- [protected]@gmail.com