Sahara Q Shop — Not getting my maturities still now after a lot of time passed my reminder two certificate aged 9 years 5 month

Address:

BERHAMPORE WEST BENGAL

Sir
your company converted my all certificate on 2012 other schemes but i took two certificate still now but after passed 5 years of promising withdrawal time now my certificate age 9 years 5 month. But still after informing my local SAHARA SECTOR MANAGER as well as Regional Manager nothing was happened still now I requesting them through Letter again an again but nothing was happened.
Since 22 th April 2021 I need that money along with other schemes matured Certificates Maturity amount immediately need it for operation at Vellore T M but your managers are promise but not paid a single paisa still now my all certificates kept but not paid a paisa for my old maturities. I already sending my hospital original bill copy from CMC Vellore but your office not paid a paisa out of 19 (nineteen) matured certificate (Apx 3 Lacks). Your subrata Roy Promised to pay every on and after Three months but not paid a paisa still now.
but My Question is
1) How I get back my money, what is the Criteria or procedure?
2) Why I am not eligible or my all matured Certificates are not eligible?
3) you took money from Indian market every day but why in the time of maturity you refused?
4) After providing all treatment document sector manager A.K.Parui ji and area authority Hota Ji at calcutta why not disbursing my maturity money and force me to bring back my patient form CMC Vellore Tamil Nadu to Berhampore West Bengal?
My Q Shop Certificates are -
a) Receipt No.[protected] date of auto converted 18/05/2012 and [protected] date of auto converted 01/09/2012