Sai Education and Job Consultancy — Refund cheating Refund of 1,00,000 Bill No: 3494

Venuja

from Chennai, Tamil Nadu

Apr 5, 2026

Address: Valsaravakkam chennai

I, would like to file a complaint against sai consultancy for cheating for refund my money
I paid an amount of â‚¹1, 00, 000 (Bill No: 3494) on 02/12/2024 for processing a Singapore job through the consultancy. At the time of payment, they assured that my profile would be processed through the MOM (Ministry of Manpower, Singapore) portal and that an IPA (In-Principle Approval) would be obtained.
However, after payment, they continuously delayed the process stating reasons such as â€œno quota available, â€ â€œno government quota, â€ and â€œHR confirmation pending.â€ Due to their failure to provide the promised service, I requested a refund on 23/01/2026. They agreed and informed that the refund would be processed within 4 weeks.
Later, on 07/02/2026, they again contacted me and assured that my profile would be processed and IPA would be issued on or before 26/02/2026. This commitment was also not fulfilled.
After that, they repeatedly gave different refund dates and false assurances. Finally, they promised to refund the amount on 30/03/2026 through online transfer, but they failed again and have not made the payment till date.
I have been continuously following up through phone calls and direct visits, but there is no proper response from their side. I have all supporting evidence including payment receipt, bill, communication records, and call recordings.

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Sai Education and Job Consultancy customer support has been notified about the posted complaint.

Apr 05, 2026

Updated by Venuja I am writing to formally raise a complaint regarding the total amount of â‚¹2, 00, 000 paid to sai consultancy for Singapore job processing.
I initially paid â‚¹1, 00, 000 (Bill No: 4002) on 30/05/2025 for an S Pass application. Later, based on company assurance that an E Pass was available with quota and would be processed faster, I was asked to pay an additional â‚¹1, 00, 000. Accordingly, I paid another â‚¹1, 00, 000 (Bill No: 4461) on 29/09/2025 with a promise that the MOM approval (IPA) would be received by the first week of October 2025.
However, after receiving the payment, team repeatedly delayed the process citing reasons such as â€œno government approval, â€ â€œquota issues, â€ and â€œHR confirmation pending.â€
Due to your failure to provide the promised service, I requested a refund on 23/01/2026. team confirmed that the refund would be processed within 4 weeks.
On 07/02/2026, I was again assured that my profile would be processed in the MOM portal and that the IPA would be obtained on or before 26/02/2026. This commitment was also not fulfilled.
Since then, multiple refund dates have been provided, including 30/03/2026, but no payment has been made. I have continuously followed up through phone calls and direct visits, but there has been no proper response from company side.
I have all supporting evidence including payment receipts, bills, communication records, and call recordings. Take this complaint and take action