Sai Education and Job Consultancy — Refund of money paid for job in Singapore

I am writing to express my extreme dissatisfaction with the prolonged delay in processing my refund of 1 lake. Despite my repeated requests since December 2024, I have yet to receive any updates regarding the status of my reimbursement. As a result, I must now pursue alternative avenues to recover my funds. This communication serves as formal notification of my intent to escalate this matter through the appropriate channels. I anticipate a resolution by the end of today.