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Samsung India Complaints & Reviews

3.1
Last updated May 6, 2024
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Samsung India reviews & complaints page 222

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T
Tanuja Naik
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung led 102cm 40k6300

Address:581341
Website:Samsung

Invoice no: slf02a[protected] bought in 2016.

Within 2 year tv's panel has spoiled. Can you please let me know whats the reason for this?

Please note that we trusted the brand and got fooled. Now we have to pay for the replacement 30k.

With what trust we have to belive the samsung brand as its worst experience. Now i realized sony is better than samsung....
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A
Atif001
from Akot, Maharashtra
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samsung j7 pro

Address:Sangli, Maharashtra

I had bought the Samsung j7 pro just months ago
But now I had more issue related to this device this device always hangs
I have speaker problem too i had complaint it in Samsung service center solapur but i didn't get satisfactory response they just reset the mobile and now I am facing apps problems the apps get suddenly stops
Please get me out of this
I am really fade up of this poor service
Please...
+2 photos
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N
Nirmal Senthilkumar
from Sivakasi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile

I bought a mobile from dubai. Samsung s8+. Yesterday unfrountely water has poured on it and it display does not working from that moment... S8+ is a water resist phone only then why the phone display is not working.. I have visted service center. They told display and board is waterlog so you want change... This is not my fault. It is water resist phone only......
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A
from Guruvayur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile phone (s8 plus)

Sir,
I have bought a Samsung S8plus mobile handset on 10/12/2018. I faced some range issues and battery draining problem from the very beginning of purchasing the phone. I contacted Samsung’s service center at Kollam, Kerala (service center[protected] – I cure solution) regarding the issue and they said it’s because of the old SIM card that I am using. So change the SIM cards and there will not be any problem after that and they...
+1 photos
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S
Syed Jaffer Sadiq
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fridge complaint no-4271311073

Hi,

Hi, This is regarding the complain no- [protected] . I have made this complain on Sunday 21/10/2108 at unilet Showroom, technician who visited said he will forward to his Sr.Technical team . To follow up called customer care number on Wednesday and i was said will arrange call in next 2 hrs which was not done and evening when I called up again i was said technician will visit ASAP and maximum by next day (Thursday) 8 PM...
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A
Atif001
from Akot, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung j7 pro

Address:Solapur, Maharashtra

I have Samsung galaxy j7 pro smart phone
I bought by phone just 6 month ago
Mobile not functioning property but the service center is only resetting the mobile that's it
I am not happy with service
Problem still continues
Please help
The center is not clearing my doughts
Center is in 408, South Kasba, Near Old Faujdar Chawdi, Solapur, Maharashtra 413007
I mobile phone always hang...
+1 photos
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V
Vikash Chandra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

led tv

Address:560067

Dear sir/madam,

I have purchased samsung tv october 2015 from flipkart.

Our family after exhaustive discussion zeroed in on your brand samsung.

Samsung was surely out of our budget but still we wanted to go with the worlds best.

This was going to be the most expensive purchase ever made by our family (Last being the scooter @ 45000).

We finally purchased the led...
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S
sonirastogi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after repeated follow for my galaxy note 8 no support from service centre

Address:560077

How can you close my case without solving my problem for below said matter
=

This is with reference to above mentioned subject i would to express my dissatisfaction with samsung product & its services. I bought samsung galaxy note8 in the month of sep'17 where after some days i got to know that battery backup is very very low in my handset and handset is over heating. I need to on the speaker and can talk as heating...
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S
sonirastogi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic customer support from samsung mobile service centre

Address:560077

Why did you close my complaint with out resolving the solution for below said problem
_=

This is with reference to above mentioned subject i would to express my dissatisfaction with samsung product & its services. I bought samsung galaxy note8 in the month of sep'17 where after some days i got to know that battery backup is very very low in my handset and handset is over heating. I need to on the speaker and can talk...
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R
RajeshRanjansengg
from Barh, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

display problem in my samsung tv

Address:Patna, Bihar, 800001

I am an unhappy customer of samsung company. My tv is not working since 15 days. I complained several time to the compny. The company contacted to me. One of them i have remember her name miss kamini. She called me and told me company will provide surely solution. But today (Friday 26/10/18) she called me at 10:59 am and told me straight forward the company not able to provide to you any solution. I want to ask a question to company "why...
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R
Ravindra Rakh
from Mumbai, Maharashtra
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samsung galaxy on nxt - overheating issue

Address:Mumbai City, Maharashtra

I have purchased samsung galaxy on nxt on 19th december 2017 and currently this phone is under warranty.

Had a word with service center executives where they mentioned that it is overheating issue thus it is not covered under warranty.

Complaint no [protected]

Request you to please look into this issue and provide me the resolution since the phone is under warranty and there was no negligence from...
+1 photos
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R
Ravindra Rakh
from Mumbai, Maharashtra
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samsung galaxy on nxt - overheating issue

Address:Mumbai City, Maharashtra

I have purchased samsung galaxy on nxt on 19th december 2018 and currently this phone is under warranty.

Had a word with service center executives where they mentioned that it is overheating issue thus it is not covered under warranty.

Complaint no [protected]

Request you to please look into this issue and provide me the resolution since the phone is under warranty and there was no negligence from...
+1 photos
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S
shubh1504
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile repairing

I have Bought Samsung j2 pro on 1st January 2018, sudden on 6th august 2018 its stop working, I Had taken it to the Service center shri communication Jaunpur on 7th august and they accepted it and gave me a receipt ( mention ). after 2 weeks they told me there is no parts available and they gave me new date of 18th September against and against they only gave me new dates finally on 25th September i called to customer support they told me...
+3 photos
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D
Debayan Bose
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung

Dear Sir,
With reference to the above mentioned. I asked to you this, "why are you taking email id". They are don't any invitation. Whereas, They are starting to the game for lottery. They are given to prizes won a cash prize of £500, 000.00 (FIVE HUNDRED THOUSAND GREAT BRITISH POUNDS)
and a 52 inch Widescreen Plasma TV with Built-In Home Theater System,
Latest Samsung laptop, Smartphone and 2 T .Shirt from Samsung...
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M
meharban_ali
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator cooling problem

Address:New Delhi, Delhi, 110025

I purchased a Samsung refrigerator (RT34M3954U7/HL) on 1July 2018 for around Rs.43000. With in 2month refrigerator is not cooling. I registered a complain there is nothing can be done so Please replace my refrigerator.
I am facing lot of problem with this refrigerator. Cooling problem. Our work is getting spoiled due to the fact that
I call customer care daily, but there is no solution.
I request you please replace this...
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V
v.p.k
from Mumbai, Maharashtra
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washing machine door issue not resolved

Address:600056

Dear sir,

I have purchased your washing machine front load model on 20/1/2018. And i am your 15 year customer.in regarding the washing machine i registered a complaint on 16/10/2018. The service mechanic came and checked the machine and stating that there's a door issue. And i had calling your service center and your service provider they continuously telling that they expecting ho approvals. Hence as a customer i regret to...
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P
from Neyyattinkara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile

Address:Chennai, Tamil Nadu, 600041
Website:Samsung

Dear Sir,

I have been a Samsung customer ever since the beginning. I have always used Samsung Mobiles along with other products like Fridge, TV etc. I have A Samsung J7 Pro which I had purchased on 21st March 2018 and is still within warranty.
A few days back I saw a black spot in my display and the discolouration started spreading. I took it to the authorized Samsung service centre in Nandanam, Chennai on 23 Oct ....
+2 photos
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S
Sanjoy khatua
from Delhi, Delhi
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unable to use ola, smap application

Address:Kolkata, West Bengal, 700100
Website:www.samsung.com

Dear samsung team,

This inform you to that today i have called your customer care from my number [protected] for unable to use ola, smap application in my phone z2 model also application installed and. The call has taken mr. Alok he did not try to resolve my issue also behavior, tone, willingness to help was not well why i don't know??? My problem till now not resolved, a very pathetic situation for me. You should audit...
+1 photos
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S
Swetanka
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

consumer unfriendly behaviour of your supporting staff

Dear sir
Good evening!
This is in relation to my conversation with your executives of service centre and customer care. I had purchased samsung j8 this july from amazon. Suddenly i started facing issue with charger as it was not charging properly. So, i visited service centre to replace my charger. When i contacted one of your service centre at patna they were saying that they will format my phone and keep my phone for as long...
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L
LavinaReddy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung - installation and demo service pending (ordered from flipkart)

Address:Hyderabad, Andhra Pradesh, 500089

I ordered sumsung double door refrigerator from flipkart and it was delivered on 19th oct '18. As per order status on flipkart app, installation and demo was planned for 20th oct. No one came and nobody called. After repeated follow up on the customer care number, we were informed that engineer will call us. Again nobody called and installation and demo didn't happen. And to make things further worse, the status on my app for 'installation...
+1 photos
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