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Samsung India Complaints & Reviews

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Updated: Oct 17, 2025
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K
KUNTAL GHOSH
from Kolkata, West Bengal
Apr 21, 2009
Resolved
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Dear Sir,

I had submitted my crashed hard disk at Service Plaza on 09.03.2009 for getting replacement of the same..because my hard disk was in under warranty period...after the submitting of the said hard disk to the service center I had been asked to follow up for the replacement after 25 days ...
due to this reason I have been chasing up with the said service centre for the replacement after 25 days from the date of submitting...but I regret to inform u that inspite of several reminders and making phone calls they have not given the said hard disk till now ...

Whenever I called to the service center they answered that the said hard disk was not arrived till now and u would have to call us in the next week ..afterthat whenever I called in the next week the same answered was spowken by them...

thereafter they had given me the mobile no of the Propitor to foloow up for the same ...his mobile no was [protected]..I had phoned him over the said no and he told me to come on 21/04/09 at any time for collecting the desired Hard Disk...

In this reason I had phoned him on 21.04.2009 in the morning for the confirmation whether I going out or not ...he told me that u could come in our office between 4 to 6...as a result I was going out from my own office at around 3 P.M. and again I phoned him for the final confirmation ...at that time he told me that the said hard disk could not be handed over today because suddenly an urgent audit was being done in thiere office, due to this reason the same can not be given ...

Pls let me know if the audit was being done, why I have not been informed for the same and pls let me know how long will I have to wait for the same...

I had some urgent work to do but because of those people I could not able to complete my urgent work. who will be responsible for this. I would highly appreciat it you people pay any sort of attention regarding this.

the details of work order no is given below...

Service Centre : SERVICE PLAZA
PH NO : 64579926/27
EMAIL ID : [protected]@gmail.com
Work Order No : HDD- 5098
Date : 09.03.2009
product :118911FL705582
MODEL : SP0802N
SERIAL NO : [protected]


Thanx & Regards,
Kuntal Ghosh
Kolkata, Tollygunge
[protected]
Aug 14, 2020
Complaint marked as Resolved 
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    D
    Debasish Banerjee
    from Kolkata, West Bengal
    Apr 21, 2009
    Resolved
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    The product was bought on the 19th march 2009 for a room size of 128 sq.feet(approx).The first machine installed was defective and the second machine installed in its place had to be installed twice but even then there has been no cooling effect in the room.Prior to this machine another air conditioner(specifications: Company-Carrier Aircon; Size-I Tonne) gave service for 12 years in the same room without a reason of complaint.In addition, a bedroom in the same flat(size: 300 sq.ft approx) has a functioning 1.5 tonne air-conditioner(company: Whirlpool) without any complaints.Several complaints were lodged and the service engineers have been very non-cooperative and have also refused to replace the same. When we spoke to the manager Mr.Subhankar Datta he refused to give us the number of his senior inspite of requests as he proved to be very rude and illogical.We seek your intervention in the matter urgently as we have invested a lot in a reputed brand called Samsung and did not expect this kind of service
    Aug 14, 2020
    Complaint marked as Resolved 
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      S
      Sanjay Garg
      Apr 21, 2009
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      MY self Sanjay Garg from Mumbai registered for Samsung Window Airconditioner servicing on 14th April 09 on Samsung customer care no [protected]. In service request i specially requested to send technician on 18th April between 10AM-12noon. My service complaint no was [protected]. I was assured by customer care executive that somebody will attend on my complaint as per my request. on 18th April 09 i havn't got any call from samsung, then at 11:30am i called customer care no[protected], Customer care executive infrmed me that somebody will attend to my complaint before 8pm. Till today i.e. 21st April 09, no body had attended on my complaint.
      Dear Sir,
      Since yesterdaly my Samsung Split Air conditioner is not working, while switch on the air conditioner after few munites automatically it will turn off. and the cut out will down, kindly attend this problem immediately, because tlhis summer is horible.
      thanking you sir,

      Yours faithfully
      N. Nagaraja
      Type 5-238/E, RTPS Colony, Shakthinagar, Raichur-584170, Karnataka
      Mob:[protected], Res:[protected]land line)
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        M
        Manoj Sharma
        from Pune, Maharashtra
        Apr 21, 2009
        Resolved
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        Dear sir,

        Lot of harrassment has been given to me from Samsung Distributor, M/s Maharashtra Electronics, Tilak Road, Pune.

        I had booked a samsung refrigerator 180lts on 28 th of march to be delivered on 9 april.
        I got the refrigerator on 9 but its compressor was faulty and the refrigerator was not working. Distributor told me that model is not available. Dialy he use to give us new date of delivering the refri. We were mentally and financialy harrased.

        For 15 days, we got the refir. on 20th that also the different model and different colour. . He again asked us to wait for 2 more days. And delivered the refri after two days .I also told him that i ll go to consumer court if he not delivered the refrigerator.

        We were really frustrated from Samsung Distributor service.

        In this competitive market. Such a brand name company should take a severe action against such a distributor.
        Aug 14, 2020
        Complaint marked as Resolved 
        I booked Samsung LED - 32B6000 in NEXT - AUNDH and gave the booking amount as RS 200. He told me - Mr. Ankit(BM) then once the LED will be here he will give me a call. He called me when LED came into his shop for rest of the payment. After I paid the entire amount he asked me to pay 2500 Rs extra when I asked the reason he said the product price has increased and it was his CA's mistake that he did not made a booking entry in his system. As the payment was already made from my end I was not left with any choice. Please make sure that this store should receive the proper punishment of asking the extra amount once the payment is made for the product, so that in future any other customer should not undergo the stress we have gone through.
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          A
          Amit
          Apr 20, 2009
          Resolved
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          Resolved

          I purchased Samsung washing machine from Reliance Mart SheikPet Hyd.

          I found drain hose was missing, and the seal was also open. There deliver guy told its a testing at reliance because of which the seal is open..

          I asked for the drain hose pipe, it was not delivered after two days of delivery. This is causing lot of inconvinance to me, As I can use machine or have a demo.
          Aug 14, 2020
          Complaint marked as Resolved 

          Samsung Fully loaded Washing machine — Worst Service

          i have purchased Samsung fully loded washing machine on Jan 26th 2011. Still now the demo was not given and while trying to connect to the service center person 'Arun[protected]' on his mobile he is avoiding the calls. Todays date is Feb 10th 2011. Don't know to whom we have to connect. Please help us know the solution for this problem. ThanQ
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            S
            Sumanth U B
            from Bengaluru, Karnataka
            Apr 20, 2009
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            Its pathetic service from Samsung where my Samsung Fridge fuse is gone from last 20 days which was told by the samsung Engineer and had said it will be replaced by them in 3 days and there is no information from them till know .
            Such a big company does this how will you expect us to ask others to buy Samsung Products .
            my husband and i got a hddvd plyer samsung piece of ..we have to un plug it everytime a dvd vfinishes it freezes...we got it from my parents 4 x mas and since day one it has been a piece o !
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              D
              Dr Ruchika Dean Singh
              from Hyderabad, Telangana
              Apr 18, 2009
              Resolved
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              this is to bring to your notice that we bought the samsung bio-sleep AC from TMC in AS Rao Nagar a year ago. when they came to install it they made holes in my wall in 3 different places and then they said Sorry because it was done by mistake in the wrong location. they did not do anythin to repair the damage. from past 6 months my AC is giving trouble and they have not been able to rectify it. TMC says it is not their responsibility and Samsung says its TMC responsibility. In past one month i have made 75 calls to TMC and spoken to MR NARSIMHA, SRINIWAS REDDY. they were very rude and said they are not our servants. I dont know what to do about my AC now. I will never buy anything from TMC ever again.their customer service is very very bad.
              Aug 14, 2020
              Complaint marked as Resolved 

              Samsung AC — Defect Product

              Hi I purchased Samsung 1.5 ton AC.It stopped working in 5 days.Contacted service centre,they said compressor is defect one,so changed that.Again it stopped working,contacted them,said interior is defect.Almost 2 years like this.No value for your money with samsung products.

              SAMSUNG/A.C. — DEFECTIVE PRODUCT

              DEAR SIR/MADAM
              I HAVE PURCHASED SAMSUNG 1.5 TONNE SPLIT A/C, ONE AND HALF YEAR AGO FROM STARTING WE HAVE FACED PROBLEM RELATING COOLING.FOR THIS I HAVE COMPLAINT MORE THAN 30 TO 35 TIME IN COMPANIES CUSTOMER CARE.THEY SEND ENGINER
              BUT THEY DONT KNOW THE PROBLEM.
              THEY SAY A PIPELINE LEKAGE AND THEY CHANGE THE LINE AND FILL GAS FOR THIS I PAY 2500/-
              BUT AFTER 8 DAYS SAME PROBLEM ARISES AND THEY
              SAY DONT KNOW THE PROBLEM.
              THE PIECE WAS COMAPNY DEFECTIVE PIECE BUT THEY CANT
              CHANGE.
              BY THIS REASON I FACED MANY PROBLEM IN HOT SUMMER OUR ROOM TEMPRETURE IS ABOUT 45* IN THIS HOT SUMMER MY CHILD NOT SLEEP WELL AND I HAVE FACE MENTALLY PROBLEM WITH MY FAMILY AND WIFE............
              I CALL SAMSUNG CUSTOMER CARE --COMPLAINT NU.[protected]
              PLEASE HELP
              RAHUL JAIN
              [protected]
              I ALSO PURCHASED 4 SAMSUNG WINDOW AC FROM CAPITAL ELECTRONICS, KOLKATA, ONE YEAR AGO FOR MY FAMILY.BUT AFTER
              PURCHASED THE PRODUCTS WE ARE FACING A VERY VERY SERIOUS PROBLEM REGARDING THE QUALITY OF THE PRODUCTS IN EACH AND EVERY RESPECTS. EACH AC SERVICED AND REPAIRED BY THE COMPANY'S AUTHORISED SERVICE CENTRE [ AMBAGAN, BAGUIATY, KOLKATA] FOR SEVERAL TIMES CHARGING THE MONEY RS. 2500.00 TO 5000.00 IN EACH TIME.BUT AFTER A FEW DAYS SAME PROBLEM ARISED. NOW WE ARE VERY SURE ABOUT THAT THE SAMSUNG COMPANY SOLD US ALL DEFECTIVE MACHINE. I SUGGEST EVERY CITIZENS NOT TO BYE ANY SAMSUNG AC.IF ANYBODY WANT TO VERIFY THE FACT PLS.CALL ME ON MY MOBILE NO.[protected]
              .
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                M
                Maruva.j
                from Thiruvananthapuram, Kerala
                Apr 17, 2009
                Resolved
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                Resolved

                Sir/Madam,
                I have receive sms fromTM- Winners on[protected] from uk coca-cola mobile draws that I have won the prize and to claim it I have done some process to claim my prize but I have a doubt can you please help me to clearify whether it is true or not...my mobile number is [protected]
                Jul 1, 2018
                Complaint marked as Resolved 
                Verified Support
                May 31, 2018
                Samsung India Customer Care's response
                Dear Sir/Madam,
                This is in reference to your complaint wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
                In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
                Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
                In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
                They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
                We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
                You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
                You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
                In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
                Thanks & Regards,
                Customer Experience
                Samsung India Electronics Pvt Ltd
                Sir/Madam,
                I have receive sms from 2009 shell int"l mobile draw(72) taht I have won the prize and to claim it I have done some process to claim my prize but I have a doubt can you please help me to clearify whether it is true or not.
                i received a msg from spdc tat my mobile number has won me 350000 gbp, is it true...??
                and inthe msg they even have give somebody's name alex clinton and eve his contact number... [protected].
                if any suggestions pls mail me or comntact on [protected].
                TO CLAIM THE PRIZE MONEY
                SIR,
                I HAVE RECIEVED THE SMS FROM TM-Winners ON 14 APR. 2009
                YOUR HAVE WON GBP-2500, 000.00, IN 2009 (SHELL) INT"L MOBILE DRAW. TO CLAIM YOUR PRIZE CONTACT Mr.MIKE ON [protected]@live.com.
                I HAVE SENT AN E-MAIL TO THE ABOVE SIGNED E-MAIL ADDRESS, BUT THERE IS NO REPLY. MY MOBILE NUMBER IS [protected] & MY E-MAIL ID IS aniket.[protected]@gmail.com
                I have receive sms from 2009 shell int"l mobile draw to my mobile number [protected] 0n 15.04.2009 that I have won the prize and to claim it to Mr.MIKE ON [protected]@live.com I have done some process to claim my prize but I have a doubt can you please help me to clearify whether it is true or not.
                abe haram khor, tu kaay indiatlyan na yedaa samajtos kaay?
                mere dosto YEH SUB JHOOT HAI..
                I have received a sms on my mobl.no.[protected]. from spdc.that is showing YOU HAVE WON 250, 000 GBP IN THE 2009(SHELL) INT, L MOBILE DRAW. TO CLAIM YOUR PRIZE CONT DR.MCKAYL VIA E-MAIL; [protected]@spdc.info OR [protected]@live.com so pls sir tell me this is true or not.I am looking for your kind reply. thanks.
                SIR,

                I HAVE RECIEVED THE SMS FROM TM-SPDCINFO ON 16th APRIL-2009, ’YOU HAVE WON GBP-250, 000.00, IN 2009 (SHELL) INT’L MOBILE DRAW. WINNING TO CLAIM YOUR PRIZE CONTACT Mr.THOMA via [protected]@live.com.

                I HAVE SENT AN E-MAIL TO THE ABOVE SIGNED E-MAIL ADDRESS, BUT THERE IS NO REPLY. MY MOBILE NUMBER IS [protected] & MY E-MAIL ID IS Manjula.[protected]@iflexsolutions.com.
                Dear Sir,


                I have also received a SMS on Date 13th april Monday. from TM INFO. that Congratulation!!! you have won GBP 450, 000 in 2009 (SHELL) INT"L MOBILE DRAW . TO CLAIM YOUR PRIZE CONTACT Dr. Mckay ( [protected]@live.com ). MY Mobile no# [protected] . My E-mail ID : sangwan.[protected]@rediffmail.com
                Dear Sir,


                I have also received a SMS on Date 13th april Monday. from TM INFO. that Congratulation!!! you have won GBP 450, 000 in 2009 (SHELL) INT"L MOBILE DRAW . TO CLAIM YOUR PRIZE CONTACT Dr. Mckay ( [protected]@live.com ).
                my mobile no. [protected]
                i still wait for ur reply sir...
                Sir,
                I have received a sms on date 16th april thursday from TM-SPDCINFO. that Congratulation!!! you have won GBP 250, 000 in 2009 (SHELL) INT"L MOBILE DRAW . TO CLAIM YOUR PRIZE CONTACT Mr. Thoma.
                My contact no. is [protected]
                sir
                i have received an sms saying
                "congrats, your mobile has won 500, 000, 00 gbp in the 2009[shell]int't mobil draw, to claim your prize contact dr brown on [protected] email [protected]@live.com"
                how true is this msg .. and i want to know how did they get my number .. please reply me at [protected]@yahoo.com thankyou
                sir,
                i have recived your SMS on date of 16th april from TM-SPDCINFO that congratulation you have won
                GBP 250, 000.00 in 2009 [ SHELL ] INT'L MOBILE DRAW to clam your price contect Mr. thoma
                my contact number is [protected] .

                I'LL wait for yur reply
                I too have received sms from 2009 shell int"l mobile draw taht I have won the prize and to claim it I have done some process to claim my prize but I have a doubt can you please help me to clearify whether it is true or not...???
                sir, i got a mail yesterday on 15.4.2009 that i have won 2500000.00 .from [protected]@live.com after some processing they reply that you have to openn a account on halifax bank liverpool after that they give me a account number of thier agent in delhi account and said that for open acccount i have to pay sum of Rs.8500 in indian currency.nw question is that can i pay and what is the gerrenty that after paying the amount they will pay the prize money.so, plz suggest me what should i do.
                sir, I have received a sms on my mobl.no.[protected]. from spdc on 15.4.2009 .that is showing YOU HAVE WON 250, 000 GBP IN THE 2009(SHELL) INT, L MOBILE DRAW. TO CLAIM YOUR PRIZE CONT Mr.Mike.Davis .from [protected]@live.com and for any enquiry they give this number [protected] after some processing they reply that you have to openn a account on halifax bank liverpool after that they send me the bank form which i have filled and send it to them they sand their account number of thier agent in delhi account and said that for open acccount i have to pay sum of Rs.8500 in indian currency.nw question is that can i pay and what is the gerrenty that after paying the amount they will pay the prize money.so, plz suggest me what should i do aqnd clear my doubt.
                I too was bluffed ... Got the message " CONGRAT, YOUR MOBILE HAS WON500, 000, 00 GBPIN THE 2009[SHELL]INT"T MOBILDRAW. TO CLAIM YOUR PRIZE, CONTACT Dr Brown ON [protected] EMAIL [protected]@live.com ". Didn't know april fool is still going on...
                I 7956have received a msg that I have won A prize.I talked with the organisers of draw .They asked me to tell my mobile.no.[protected].Is there any restriction from TRAI over telling my no.abroad.
                I have receved a sms on my mobl.no.[protected]. from spdcmobile on 16.4.2009 . That is showing
                YOU HAVE WON GBP-250, 000.00 IN THE 2009 (SHELL) INT"L MOBILE DRAW. WINNINIG TO CLIM
                YOUR PRIZE CONTACT Mr.Thoma via Email spdcmobile 1 @live.com and for any enquiry my Email:
                [protected]@rediffmail.com.
                Did any one received money for 2009 SHELL INT"L MOBILE DRAW.if yes please send me a mail stating how u claim the money.
                dear sir,
                I have received a message that I have won GPB 250, 000.00 in 2009 (SHELL) INT'L Mobile draw. To claim, contact Mrs Cindy [protected]@live.com I want to know whether the sms is true or you are making fool.
                Thank you
                Samsung India Customer Care's response, May 31, 2018
                Verified Support
                Dear Sir/Madam,
                This is in reference to your email / letter wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
                In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
                Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
                In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
                They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
                We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
                You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
                You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
                In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
                Thanks & Regards,
                Customer Experience
                Samsung India Electronics Pvt Ltd
                dear sir,
                I have received a message that I have won GPB 250, 000.00 in 2009 (SHELL) INT'L Mobile draw. To claim, contact Mrs Cindy [protected]@live.com I want to know whether the sms is true or you are making fool.
                Thank you
                dears sir



                i have received message that my mobile no won 200000GBP .IS IT TRUE?
                good comedy...Don't let down into anything...
                I would love to have to pray coz l am disabily and l am setting on the sofa, as l just got the TV and my latop but yes l woulde love the ( Nokia 5800 ) or (Sony Ecrisson C 905 ) so know how to l know if l won anythings as today l have came back home, world when l could have a mobile and txt my friends and family l ould go on contruct pay-monthly so has to day l will cross my finger thanx you and all ur mate thanx you againg ( l am sending you my husband moblie ok. ([protected] )
                I wish l could win this phone as l am disably and when my husband when he go to town l get very upset coz l can't call him my husband mobile and the numder of my husband mob is ([protected] ). My house home is 33, palmer ave gravesend kent DA125NQ thanx for taking a few line from so l wish l could win one of them
                SIR,
                I HAVE RECIEVED THE SMS FROM TMinfo ON 13APRIL . 2009 WHICH IS AS FOLLOWS:-
                U HAVE WON GBP450000 IN 2009 INT'L MOBILE DRAW INT"L MOBILE DRAW. Kindly arrange to full information & contact me on M.No. [protected]
                .SIR,
                I HAVE RECIEVED THE SMS FROM TM.-INFO ON 13APRIL . 2009 WHICH IS AS FOLLOWS:-
                U HAVE WON GBP450000 IN 2009 INT'L MOBILE DRAW..TO CLAIM YOUR PRIZE CONTACT DR.MCKAY THROUGH EMAIL.. Kindly arrange to full information & contact me on M.No. [protected]
                Still I am in confusion what is going on in this regard. As I have seen on above comments some o[censored]s deposited and other are in doubt for payment to the agent so called for opening of account to the designated bank Viz.Halifax.In my case they told me the deplomatic consignment would be despatched by them to my address. So I am earnestly requested to all custummers to aware such kind of acts.
                Sir,
                I have received message on my mobile that, YOU HAVE WON 250, 000 GBP IN THE 2009(SHELL) INT, L MOBILE DRAW. TO CLAIM YOUR PRIZE CONT Mr. Thoma VIA E-MAIL; [protected]@live.com so pls sir tell me this is true or not.
                I am looking for your kind reply.
                Thanks.
                its all fake
                Sir,
                I have received message on my mobile that, YOU HAVE WON 850, ooo pounds from Natwest Bank, United Kingdomis it fake or true
                dear sir,
                I have received a message that I have won GPB 250, 000.00 in 2009 (SHELL) INT'L Mobile draw uk on my mobile no.-[protected] on[protected]. To claim, contact Dr. Chirac [protected]@live.com I want to know whether the sms is true or you are making fool.
                Thank you
                Dear Sir,
                I also had recieved a message on 19th April 2009 that I have won 400, 000 pounds in 2009 SPDC INTL Mobile draw, to claim, contact DR morris morgan on [protected] email: [protected]@mail2world.com. I want to know whether the sms is true or you are making fool. Please reply back, waiting for your reply. Thank you.
                Hi Sir,

                I have received a SMS stating that "congratulation, your mobile number has won GBP 250000 in Shell Internation lucky draw, to claim the prize send mail to [protected]@live.com" I have sent an e-mail for the same and I have not received any response.

                Please help me for further compliants. Being a true citizen, I would like to submit a police & consumer compliant for the same.

                Thank you,

                M.Srikanth
                Hyderabad
                Dear Sir,
                I receive your Sms you have won US$850, 000.00 inthe 2009 shell Internation Mobile draw. My Mobile No. is [protected]. My Name is Ashish Kumar Kesarwani. My E-mail address is [protected]@yahoo.co.in. My Full address is Gram- Kapari, Po. Shankargarh. Allahabad. U.P. Pin-212108.
                hey i have also received a msg that I have received a message that I have won GPB 250, 000.00 in 2009 (SHELL) INT'L Mobile draw. To claim, contact MR.JHON VIA EMAIL [protected]@live.com want to know whether the sms is true or you are making fool.
                Thank you
                Hi,

                I got a message few days before saying that “Your No has won 200, 000 GBP in the2009 INT’L Mobile Draw UK. To claim your prize contact Dr.Lewis on E-mail: [protected]@live.com.


                I had send a mail to them is it spam or any haking message.

                Regards,
                Sangeesh
                Hello sir,



                i have recived your SMS on date of 20th april from TM-INFO that congratulation you have won
                GBP 250, 000.00 in 2009 [ SHELL ] INT'L MOBILE DRAW to clam your price contect
                [protected]

                Thank you,
                A.Sakthivel.
                i too hav recd something similar from TM-Locky claiming that i have won 200000 GBP. what is this all about.
                hey i have also received a msg that I have received a message that I have won GPB 250, 000.00 in 2009 (SHELL) INT'L Mobile draw. To claim, contact MR.JHON VIA EMAIL [protected]@live.com want to know whether the sms is true or you are making fool.
                Thank you
                respected sir/madam
                even i have received the same message on 21th april 2009 even i dont know weather it is true. so please tell me.my mobile no is [protected].

                thanking you.
                sir
                i have received an sms saying
                "congrats, your mobile has won 200, 000 gbpounds in the 2009[shell]int't mobil draw, to claim your prize contact dr cindy via email: [protected]@live.com"
                how true is this msg .. and i want to know how did they get my number .. please reply to my email "[protected]@gmail.com" thankyou
                Subject:- True or Not
                Sir/Madam
                I have recieved the message from TM-Winners which informed me that I have won GBP-250, 000.00 in 2009 (SHELL) INT'L mobile Draw and I have to contact Mr.Mike via E-mail: [protected]@live.com to claim my prize. Please reply to my E-mail Address whether it is true or not.

                Thanking you
                i received a msg from TM-SPDCINFO that my mobile number has won GBP-250000, in 2009 (shell) INT"L MOBILE DRAW . is it true...??

                and i have progess for opening my account in Foreign Remittance Department Natwest Bank Plc Suite 08, Golden Exchange New Hall Street Liverpool L3 9LQ.

                if any suggestions pls mail me or comntact on [protected]
                Dear sir,
                I have received a message that I have won GPB 250, 000.00 in 2009 (SHELL) INT'L Mobile draw. To claim, contact Mr. Mike via E-mail [protected]@live.com. Please reply to my E-mail Address whether it is true or not.
                Thank you
                I recieved msg that i won 5000, 000.00 GBP in 2009 shee INTLL mobile draw. i want know whether this draw is real or it is fraud. plz reply me
                dear sir,
                I have received a message that I have won GPB 200, 000.00 in 2009 (SHELL) INT'L Mobile draw. To claim, contact Mrs Cindy via email [protected]@live.com.I want to know whether the sms is true or not.
                Thank you
                Dear Sir,

                Same Message I got.

                Your Mobile has won GBP 200000 in 2009 SHELLINT'L Mobile Draw(PIN NO:SPDC-012009)To claim send your Name and Pin # to Dr.PHILIP WILLIAM on sp.[protected]@live.com.

                And i have sent the message.

                What was that, is it true or fake????

                If it is fake then what action u have taken, on these service provider e.g Idea, Airtel, Vodafone, Tata, Realinse.These all are service provider and without there involveness this could not be happen.

                I request you if it is fake, i am sure it is fake.then please return my money from service provider for which i send msg and also claim for the time i have spend.

                These type message making fool to customer, try to stop this.this is your goverment and in this goverment it is heppening WHAT WILL IN FUTURE????????????????


                Regards
                Indian
                SIR,
                I HAVE RECIEVED THE SMS FROM TM-winners ON april 21st 2009 WHICH IS AS FOLLOWS:-
                YOUR MOBILE NUMBER HAS WON YOU GBP-250 000.000 IN THE ON GOING 2009 SHELL INT"L MOBILE DRAW. TO CLAIM YOUR PRIZE CONTACT Mr.Mike ON [protected]@live.com.
                I HAVE SENT AN E-MAIL TO THE ABOVE SIGNED E-MAIL ADDRESS, BUT THERE IS NO REPLY. MY MOBILE NUMBER IS [protected] and my email id is : [protected]@yahoo.com
                i have received a sms that i have won gbp 25000000 in 2009 shell intl mobile draw. i want to know whether the sms is true or not.
                i received a messagethat i have won 300, 000, 000GBP shell int, l mobile draw in UK. if yes send me a mail stating how i avail the money.
                i receved a message 5 days ago.that ihave won the30, 000, 000 gbp (shell int, tmobile draw.
                in this programm is very good and verry much intrested
                Dear Sir/Madam . I have recieved a message to my mobile in that '' you are won the mobile international draw in 2009 shell from Shell petroleum develepment company. To claim your prize contact us by email to spdc.[protected]@live.com" so please help me is it true or false. I will send a mail and i have recieved a Award winning certificate from spdc. I will aply to Barclays payment bank by e-mail. Bank e-mail ID is [protected]@yahoo.co.uk and the Bank were ask me the Fund releasing order certificate from British Financial services authority (FSA). I will also aply to the FSA by E-mail fsa.[protected]@live.com. They will sent me a form and also ask me 450 GBP as the fee. So please help me.
                I have enough guts to earn money and not by this way.so, please friends dont belive such kind of idiotic sms
                which draw where was it held. who authorised it.
                how can any one sms with out consent.
                sir
                i have received an sms saying
                "congrats, your mobile has won 2500, 000, 00 gbp in the 2009[shell]int't mobil draw, to claim your prize email [protected]@live.com" mymobil no:[protected].[protected]
                how true is this msg .. and i want to know how did they get my number .. please reply me at [protected]@yahoo.com thankyou
                sir
                i have received an sms saying
                "congrats, your mobile has won 20, 00, 000, 00 gbp in the 2009[shell]int't mobil draw, to claim your prize email [protected]@live.com" mymobil no:[protected].[protected]
                how true is this msg .. and i want to know how did they get my number .. please reply me at [protected]@yahoo.com thankyou
                Won GBP-250, 000.00 On mobile message dated:[protected] time: 9:56
                My Cell No: [protected]
                From,
                Madivalayya Veerayya Swamy KupgirMath
                Tandur Galli Mallikarjun Road Humnabad
                DistL Bidar State: Karnataka
                I have recieved a sms that i have won GBP 250, 000.00 in SHELL INT`L mobile draw. To claim, claim contact Mr.Mike email id [protected]@live.com
                Sir/Madam,
                I have receive sms from 2009 shell int"l mobile draw taht I have won the prize of $3, 000, 000and to claim it I have done some process to claim my prize but I have a doubt can you please help me to clearify whether it is true or not.
                sir,
                i have recieved a sms that i won $75000 in 2009 international mobile draw and claim to contact Dr.david mark in this website. My mobile number is [protected] . How to contact him and pls mail me the details regarding this pls ...
                thanking you
                dear sir,
                i received a msg to my mobile no [protected] is that CONGRAGULATIONS!!! YOU WON US$3, 000, 000 IN ON GOING 2009 INT'L MOBILE DRAW BY SPDC, CONTACT DR. MARK:ON +[protected] OR E-MAIL spdc1010/@gmail.com i want to know whether it is true or not.
                Thank you.
                Dear Sir,
                I have received a message that I have won GBP-250000 (SHELL) INT'L Mobile draw winning. To claim, contact Mr.Thoma [protected]@live.com I want to know whether the sms is true.
                sir,
                I have recived a sms on DATE[protected] on my mbl no [protected] from luky you.that is showing YOUR MOBILE HAS WON GBP 200, 000 IN 2009 SHELLINT'L MOBILE DRAW (PIN NO:SPD[protected] TO CLAIM SEND YOUR NAME AND PIN#TO DR.BRAIN ON
                [protected]@LIVE.COM
                FROM-TM-LUKY YOU
                i want to wether the sms is true or youare making fool.
                thanking you
                I have received a message that your mobile# has won you GBP 200, 000 in the 2009 Shell In't Mobile Draw (PIN# spdc-042009). To claim, Email your Name and PIN# to Dr.Philip on [protected]@live.com.
                So please tell me this is true or not. looking for your kind reply.
                Thanks
                Dear sir,

                I have received a message that i have won GBP 500, 000 [SHELL] INT'L mobile draw on[protected] in my mobile number [protected] is it true or not will the prize is guarented reply me on my E- mail or in my mobile number [protected] and my e-mail address is [protected]@yahoo.co.in and i am waiting for ur answers

                THANK U FROM SRIKANT KUMAR DAS
                dont trust them becouse they all are froad if somebody stay in delhi then please you infrom me i want to catch the person who also involve in this sceamhis full details is Account Holder: Umesh S. Sharma
                Account Number:[protected]
                Bank Name: ICICI BANK
                Branch: Delhi
                this person is the agent who collect the money and runaway...
                my contact no [protected] or you can mail me in this address [protected]@yahoo.com
                if you want give price money plz clearly mention ur details o[censored]r organisation.if we find this false sms we claim on u.
                dear sir
                i have Receive a SMS that i have Won GBP 1, 000, 000, 00 in 2009 (SHELL)INTL Mobile draw .to claim, contact Mr.Rev Tony ukspdcclaim @live.com.
                And he has sent a Shell winninig Certificate to me.But Not Getting Any Response with the given contact Numbers by him.
                i have receive a messageon my mobile [protected].it is true or not
                if it is true please give a reply on my mobile
                i am govind kumar garhwal sir, i receive a message last night 23/04/2009 from tm-info.ie i won usd 7, 50, 000.00 in 2009(shell) international mobile draw. Contact Dr.William and for claiming the prize from the site [protected]@live.com.pls inform me if it is true or not.pls inform me the details in my mobile no:[protected]

                i am waiting ur reply msg / call and mails on my

                e-mail id [protected]@rediffmail.com
                dear sir,
                I have received a message that I have won GPB 250, 000.00 in 2009 (SHELL) INT'L Mobile draw. To claim, contact Mr Chirac, E-mail: [protected]@live.com I want to know whether the sms is true or you are making fool. my cell number is [protected]
                Thank you

                Shivanandaiah
                I HAVE RECIVED YOUR MESSAGE[protected] THAT MY MOBILE HAS WON GBP 200000 IN 2009 SHELLINT'L MOBILE DRAW HOW CLAIM FOR THIS MESSAGE.
                This is a just a new type fraud. Please don't temp to this type of messages.

                This type of fraud was started in US, now they are implimenting in India also. They will ask you to open a account and ask you deposit 8000/- then they won't show any faces to you or they will send a invalid check. So, please ignore this type of message. Base line is who will give 250, 000/- with out any thing.

                Think about this.
                dear sir,
                i have recieved an sms on my mob.no.that ur no.has won 200000.00gbp in 2009 intl mobile draw.send ur name & adress to [protected]@live.com.when i sent the details .they sent me a certificate of award & adressed me which mode of payment you would like to choose to give details against the same .Later i got an email from nation wide bank to sent us ur id proof & certificate of award sent u by spdc.kindly guide me whether it is true or not?
                I AM ALSO RECEIVED AN SMS FROM TM_WINNERS . THEY WERE TOLD ME CONTACT VIA AN EMAIL OF MR.MICHAL .
                WHAT I AM DOING NOW PLEASE SEND A MESSAGE TO ME.
                THANK YOU
                sir, igot a msg that your mobilr no has won 200000.00GBP in 2009 SPDC draw . To claim ur prize email ur names &address to:[protected]@live.com is it true or not if true what is the process to get the prize
                please help me
                i am 100% sure, the fraudsters are from Indian origin leveraging on critical information of other companies abroad.

                1)the message you received on your cell phone is generated from India, because it has Indian service centre.

                2)the email id is not that of the company website. (in all the cases it is ...[protected]@live.com or ...[protected]@gmail.com or ...[protected]@hotmail.com etc...)

                3)the prize administrator is a different name everytime (i have read more than 20+ complaints on this site and the name of the prize administrator is different in all the e-mails. what a joke? one company and 20+ prize administrators.)

                4)try calling the numbers they give you with the e-mail. its fake!

                5)the account number given to me for fund transfer is of axis bank with a forigners name. can u beat this?

                i urge everyone to be extremly cautious. do not reply to these e-mails.

                if you try to check for genuinity of the sms and e-mails, you will find a n number of reasons not to believe them. check for yourself.
                it's a fraud. plz kindly take not of it as ma uncle from crime investigation dpt is working on it. So dnt fall for d crap. it's fake.
                Respected Sir/Madum,
                I have recieved a e-mail from "TM-Goodluck" statingt that I have won GBP 2000000 in SHELL IN'T MOBILE DRAW with a Pin number.Can you please clarify me weather it is TRUE or NOT...
                Contact Details: PH: [protected]
                e-Mail: [protected]@yahoo.co.in
                Thank You.
                dear sir,
                I have received a message that I have won GPB 200, 000 in 2009 (SHELL) INT'L Mobile draw. To claim, contact Dr.Lewis to [protected]@live.com I want to know whether the sms is true or you are making fool.
                Thank you
                have recived your SMS on date of 23rd april from TM-UNITED that congratulation you have won
                GBP 200, 000.00 in 2009 [ SHELL ] INT'L MOBILE DRAW to clam your price contect Dr. Ibrahim E-mail ID: [protected]@live.com. I want to know whether the sms is true or you are making fool.
                i have received your sms on date of 25th april [protected]@ saying that your mobile no won 2000.000 GBP in the 20009 (SHELL)INTERNATIONAL mobile draw.TO claim your prize contact; Dr.Levis on [protected]or E-MAIL ;[protected]@live.com. i sent message but no reply, plz sir can i know about this, thank you sir.
                Respected Sir/Madam,
                My name is Reju.R.S.And my mobile number is [protected]. I have receive a message in 26 April 2009 at 02:17:12 pm . The message follows a details as I have won $3 million in the 2009 Shell International mobile Draw. I have a doubt in that message. So I post this comment for the further clarification.
                SIR,
                I have recieved a message on my number -[protected] .
                is it right or not my current E-mail id is shahidali.[protected]@gmail.com.
                plz reply me about shell info mobile draw 2009.
                sir
                i have recieved a message on my number [protected] that according to shell mobile draw 2009
                i have won 500, 000.00 is it right or wrong for reply plz send me on shahidali.[protected]@gmail.com.
                tnankyou.
                its fake. dont be that optimistic in life.i received same sms from md-spdc.
                (kutrya ekda bhet, mang sangto.)
                Dear sir,

                I have received a sms on my mobile.no.+[protected]. from spdcmobile1on16thApril''09"that "Congratulation !!! YOU HAVE WON GBP->250, 000.00 IN 2009 (SHELL) INT"L MOBILE DRAW. WINNINIG TO CLAIM YOUR PRIZE CONTACT Mr.Thoma via Email : [protected]@live.com and for any enquiry my Email: However i have sent a e-mail for clarification but there is no response from then or rather they havent send a e-mail, , please take action against them...
                yatindra.[protected]@yahoo.com
                I have receive sms from 2009 shell int"l mobile draw to my mobile number [protected] 0n 14.04.2009 that I have won the prize and to claim it to Mr.MIKE ON [protected]@live.com I have done some process to claim my prize but I have a doubt can you please help me to clearify whether it is true or not.
                i have received the sms from "TM-LUCKY YOU" as i have won GBP 200, 000 in 2009 SHELLINT'L mobile draw (PIN NO-SPDC-012009). and i have received the mail from [protected]@live.com (sent by Dr. Walter Brain- Prize Administrator) and my mobile no[protected]. kindly advice the message is true or not.
                Sir / Madam
                I have received a sms from TM-WINNERS, that i have won amount Rs. 250000.00 in 2009 (shell) int'l mobile draw, on 26.04.2009 in my mobile no. - [protected]. sir please verify the sms result and send me the reply whether it is true or not either in my mobile no mentioned above or in my E-mail id -
                Thank you.
                Yours faithfully,
                Bishnu Shankar
                Sahibganj.
                mob. [protected]
                e-mail - [protected]@yahoo.com
                dear sir,
                i have recived a massege that i have won gbp-2500, 000, 00, in 2009 int'l mobiledraw to claim, contact mr.mike vi email [protected]@live.com i want to know whether the sms is true or not you are making fool
                Thank you my mobile nomber [protected]
                Sir,

                I have received an sms stating that i have won 250000 GBP in the shell mobile int'nl draw and i have been asked to contact Dr.Mackay, which i did and i have received an email in response to the same for furnishing the bank details for wire transfer. pls confirm whether the mobile draw is true or not.

                rgds
                sathish
                sir,
                i received SMS for $ 3, 00, 000 in the ongoing orange intl & they give me email id [protected]@live.com. I think they all are fraud they also call me from British High Commissioner office.
                is the mobile draw genuine?i too received a sms similar to the ones above.pls let me kno at the earliest...contact no...[protected]
                Oye doston,
                All are fake only.Never believe on these people.I am cheated by them and they snached my 8500 rs.Now its your tern.So belive on your money and your hard work only.
                I received your message through my mobile phone No. [protected]-you have won prize of " 200, 000 GB pounds in 2009 shell international mobile draws. whether it's a fact or false. please inform this through my mobile phone [protected] at once.
                Sir,
                I have recived a massage claiming i have won prize of 200000GBP on the ONGOING MOBILE INT'L DRAW(U.K )2009. Pls enquire and send message to the mb no:[protected].Or [protected]@rediffmail.com
                Respected sir or madam,
                I have received a message that I have won GBP 200, 000 in 2009 SHELL INT'L Mobile draw in UK. To claim, contact MOBIN K MONACHAN to +[protected] or [protected]@yahoo.in I want to know whether the sms is true or not.please inform me to the above mobile number or e-mail id.


                Thank you
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                  Meenakshi
                  from Mumbai, Maharashtra
                  Apr 17, 2009
                  Resolved
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                  Resolved

                  Poor service and No response

                  Dear Sir,

                  We had logged a service compliant about my split air-conditioner unit not working.
                  Ref No: [protected], Dated 14th April 2009.

                  Spilt AC model No: AS18FADTL, Sl.No. A125PZBP201051P

                  Since 14th April 2009, no body come for attend the problem.

                  Every day we phone and remind the service reference number to your customer care center.

                  If you are not able to...
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                  Saurabh
                  from Mumbai, Maharashtra
                  Apr 16, 2009
                  Resolved
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                  Resolved

                  i purchase a mobile phone model no. SGH J700 on 8th of feb. nw i am facing a problem the phone is not working properly. and the consern person is saying that the phone would repaired on charges.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I given to mobile centre in samung service centre, M.P. Nagar, zone-I, Bhopal (M.P.) for vibration problem.

                  Then vibration problem to slove & I think to change the camera (picture quality very poor after servicing)

                  prahlad saxena
                  [protected]
                  Ruthless customer service delivery to the customers from Samsung authorised service center:

                  Service center name : Mobile Clinic.
                  Concerned Person : Mr Charanjeet Singh.
                  Service center address : B-XXIV-252, Ranjit Park, Shingar Cinema road,
                  Near Municipal Corporation Office Zone B, Ludhiana.
                  Contacts :[protected]Office).
                  [protected]Mobile).

                  With regards,
                  Sunny Jaiswal
                  [protected].
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                    Mrs Keya Kundu
                    from Jamshedpur, Jharkhand
                    Apr 16, 2009
                    Resolved
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                    Resolved

                    Its display type Remote not working satisfactorily and its air exhost grill also not proper functioning.Several time complained to samsung service center but they are not interested to solve the problem.I bought this AC on 31st Jan'2009 from samsung digital plaza(Electrokraft) Bistupur, Jamshedpur, Jharkhand.
                    My address is
                    9 Bipasa path, Bank coloney
                    tank road Uliyan Kadma
                    Jamshedpur, Jharkhand
                    Mobile no- [protected], [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    Samsung — remote not working properly

                    DEAR VIEWER,
                    MY SELF VIKAS, I BOUGHT A TV OF SAMSUNG, THERE WAS SOME IC LEVEL PROBLEM I CALLED MY RETAILER "SHREE JAGDISHAM ENTERPRISES, PAOTA,TEH-KOTPUTLI, DISTT-JAIPUR, RAJ", HE SEND TO ME A BOY FOR SERVICE, THEY TOLD ME HE IS SAMSUNG ENGENEER CAME FROM SAMSUNG SERVICE CENTER, ALWAR, RAJASTHAN, HE TRIED SOME THING BUT AFTER THAT TV BECOME MORE POOR OUTPUT, HE CHARGED ME MONY FOR THIS. BUT HE DOS.T GIVE ME ANY BILL FOR IT. FIVE DAY AGO I LOGED A COMPLAIN ON SAMSUNG CUSTOMER CARE, THEY ASUORD ME THAT IT WILL BECOME FINE WITHEEN TWO DAY. NOW TODAY I GOT A SMS ON MY MOBIL ie "DEAR CUSTOME YOUR ISSUE FOR THE TICKET 10688 IS CLOSED BY OUR TECHNICAL TEAM. PLEASE CONFIRM US THE SAME." I GET ONLY A CALL FROM YOUR SERVICE CENTER.
                    SO I HAVE ONLY ONE CONCLUSONE FOR SAMSUNG THAT IS IS A WORST COMPANY IN THE SERVICE MATER.
                    NO THANKS
                    VIKAS
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                      Soniaa
                      from Chennai, Tamil Nadu
                      Apr 16, 2009
                      Resolved
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                      Resolved

                      [protected][protected][protected][protected]

                      I purchased SAMSUNG MOBILE DUO ON SCH W 619 in december 2008, since then it is giving a problem of poor/no signal.I have a another SAMSUNG MAX CDMA mobile, which shows a good signal strength at same place. Where as, DUO ON fails to recieve the call. This has been causing inconvience and haressment to me.

                      I gave this mobile thrice for repairs to SAMSUNG INDIA ELECTRONICS PVT.LTD. Jalandhar and twice to Mr Gaurav also, auth samsung dealer at Ferozepur, who once returned it after repairs and assurance of removal of fault. But there is no improvement in the functioning of the Mob and same problem still presists.Hence, same is deposited again with said centre.

                      Need less to mention that your is the ace and MNC company should resolve such issue on priority to enhance the faith of customers.


                      Furthaer to my my undermentioned email and your Work Order No:-231, IMEI/RSN No:-[protected].
                      Since this mob is giving me perpetual problem and despite being twice repaired by your service centres, problem still persists of poor reception of CDMA & GSM and high consumption ofbattery thus requiring frequent charging.



                      In view of the above we request you to kindly replace the set to avide further inconvience to me.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Samsung India customer support has been notified about the posted complaint.
                      I also very recently bought the same model mobile.But i dont have such troubles.
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                        Pergat
                        from Bengaluru, Karnataka
                        Apr 16, 2009
                        Resolved
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                        Resolved

                        The First Interaction after customer purchases a Samsung product is with Installation Engineer. he gives customer a feel how the future service level be. I purchased a Fully automatic Samsung Washing Machine from Bangalore and called installation person. He came and asked that you need a 15 amp power socket near to point you need washing machine installed. First thing is this that he could have told this over phone when he called me like 4 times same days before coming. I agreed and said he needs to come again in that case to install. The Samsung person instantly agree and gave me his mobile number and told me when i am done i can call him. I called him on 3 Apr'09 and to my surprise he tells me that he will come when he finds time. Then i told him that please tell me the exact time he says go and log in a call first and then he will come. I tell him that i will complain for it he tells me go [censored] yourself. I have purchased Samsung LCD 40 inch and now i am wondering if i have done right or should i purchase any more Samsung product or not. Installation person name is RAJ from Bangalore and his mobile number is [protected] .
                        Regards
                        Pergat
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        SAMSUNG FULLY AUTOMATIC WASHING MACHINE — spining function not working

                        I have complained to the customer care of the company and the complained number is [protected]. No service engineer has attended so far.

                        SAMSUNG FULLY AUTOMATIC WASHING MACHINE — complaint regd on 19.3.2010/8406271119

                        compaint regd. on 19.3.2010 vide compaint reg:no.[protected] .not attending the complaint till date(5.4.1960)

                        SAMSUNG FULLY AUTOMATIC WASHING MACHINE — POWER CUT PROBLEM

                        Sir, While running the washing machine power supply was up and down that time machine was stopped its functioning and again not functioning.
                        my phone and address ; Phone No. [protected], F Anisha Rizwana W/o B Amanulla 1115/b Shakti Nagar, Pappireddipatti, Post & Tehsil Dharmapuri Dist Tamilnadu
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                          Srinidhi
                          from Bengaluru, Karnataka
                          Apr 15, 2009
                          Resolved
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                          Resolved

                          I have purchased a Samsung Washing Machine. Fully Automatic, because my mother is a chronic diabetic patient from almost 30 years and also recently undergone a kidney related operation and there is no one to wash the clothes. The machine was working fine for about 2 years. Suddenly, there was a mechanincal or electric problem. The water is simply drained out as soon as the water tap is on. I have complained to the Showroom person. He has promptly taken initiative and telephoned back saying that he has registered the complaint with the Samsung. But, still after 2 days the reply was not there. I have again enquired with him and then a message has came to the mobile saying that your complaint has been registered and given me a number saying that please use the number for future referrence. The service boy has arrived after 2 days. He came and inspected the machine and said that there is a electrical or mechanical problem by which a part has been damaged and it needs to be replaced and upon questioning he told that it takes one day to get that part to replace. I have given my mobile number and collected his number. That person has went and then every day I kept on calling the person he told it will be coming today, today evening, tomorrow etc., Then after 2 days he has given an0ther number and told me to call and talk to that number. After that he stopped answering my calls. I have done that also. The new person started telling a new story saying that the part is not available in bangalore and he has talked with the headoffice and It may come only after a week. When I asked that being an MNC and after a lapse of 4 days this reply is not fair. The reply was shocking and rude. The repeated calls to that Customer Care Centre is also not satisfactory. It is only doing the postman job. It is only giving lines to some other person and again to some other person and so on. The problem is still not addressed and not solved. These MNCs are only interested in getting the MONEY. It is really very shocking that being an MNC and does not have any infrastructure to answer a problem of a customer and this way of audacious customer care. We are paying the charges, it is not free of cost. Still to this minute the problem is not solved. Even after paying them the money for the Washing Machine, I am forced to wash the clothes by hand. SHAME SHAME TO THE MNCS, SHAME SHAME SAMSUNG.
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          MNC — WOrst Service

                          The worst servi e i never find in other banks.I'm Holding HSBC credit card previously i have raised a request regarding HSBC EMI option. at that time customer care people did not take care of that.but even they did not inform me regarding this.from the last 9 months onwards i'm paying money. sofar what i feel is that i'm paying EMI money..after one day i called customer care to know my oustanding balance. but it is showing me the same monay. i was shocked and came to know that so far what i paid is Interest which is more than 10k +...
                          Same Worst Service........i'm holding another Bank credit card. i did not face these kind of problems with those Banks..........
                          worst*********** HSBC ************** waste ************ Please don't go for that ****

                          MNC — Non receipt of *VOO366534*

                          I WAITING FOR THIS CONSIGNMENT, WHICH WAS SENT THROUGH DTDC PLUS AT AN EXTRA COST THAN THE NORMAL ONE.

                          OUR REPEATED FOLLOW UP HAS RESULTED IN A MESS.

                          THE ANSWER IS THAT, THE CONSIGNMENT IS LOST !!!

                          I HAVE TO GET IT OR YOU MUST ORGANISE FOR A REQUESTED REIMBURSEMENT.

                          PLEASE NOTE THAT, YOU HAVE PUT US UNDER STRESS, LOSS OF OPPORTUNITY AND TIME.

                          I EXPECT YOUR POSITIVE ANSWER WITHIN NEXT 24 HRS OF TIME.

                          NONE OF YOUR TELEPHONE LINES ARE WORKING.

                          MNC — Credit cards

                          I am irritated from the service from ABN amro bank .As I have applied for credit card for twice and not processed further. Even I am not getting a proper update from call center and I think they are not doing their work properly just they want disturb others by call for each and every think.
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                            DEEPAK KUMAR SINHA
                            from Mumbai, Maharashtra
                            Apr 14, 2009
                            Resolved
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                            IN THE BEGINNING WHEN I FIRST MADE COMPLAINT ON 28-JAN-09, THERE WAS A 4 INCH WHITE HORIZONTAL BAND IN THE CENTER AND ONE 2 INCH BLACK VERTICAL LINE AT THE LEFT EDGE. THE TECHNICIAN CAME PROMPTLY TO CHECK AND RECTIFY THE PROBLEM BUT HE RECOMMENDED TO REPLACE THE FRONT PANEL WHICH WOULD COST 40, 000 RS.

                            NOW THE FULL SCREEN HAS BECOME BLANK.

                            I BOUGHT THIS 42-INCH PLASMA TV, MODEL NO. PS-42S5HX ON 7TH JUNE 2006 FOR WHICH I HAD PAID 1.42 LAC BY CHEQUE.

                            WHEN I WENT TO BUY THIS TV I WAS TOLD AND AS CLAIMED BY SAMSUNG THE SCREEN LIFE IS ABOUT 40, 000 HRS TO 60, 000 HRS. MY TV RAN AT THE MOST 10, 000 HRS AS I WAS USING IT VERY SPARSELY.

                            MY REQUEST IS TO KINDLY SEND YOUR BEST TECHNICIAN AND ASSESS THE PROBLEM AND IF REQUIRED CHANGE THE FRONT PANEL ON YOUR ACCOUNT SINCE IT HAS NOT LASTED EVEN 10, 000 HRS. YOU ALSO MUST HAVE REALISED THAT PROBLEM IS NOT WITH THIS KIND OF MODEL BUT WITH THIS PARTICULAR UNIT WHICH I HAVE GOT.

                            PLS LET ME KNOW YOUR RESPONSE ASAP.

                            DEEPAK
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              ritesh d
                              from Mumbai, Maharashtra
                              Apr 12, 2009
                              Resolved
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                              Dear Sir,

                              I have bought a Samsung split AC 1 Ton on 05.04.09. and have they were suppose to Install the same but no person tuned up nor for Installation. Every time you call up a Service Center No. and they will inform that the person is coming in another hour. After atleast 10 -15 calls and talking to Floor Incharge based at Chennai Mr Shabbudin Shah the person turned up to install the AC at 8 p.m. They did install the machine but after few minutes of their going out, the machine was spilling off water. Their was some installation problem. Immediately I cantacted the Engg and told the same at 12.30 PM. He promised to resolve the issue by next day.The Next day I kept on calling the Local Manager and he promised to send someone by the day end. Then after the day was over and no one turned up he told that the person is going to come the next day. The next day again the follow up started and then atlast came one engg. at night 9 p.m.He told that the fitting of the machine was not correctly done and need to re-install the same.He promised to come back on sunday(12.04.09)morning 10 a.m.

                              I have been calling Customer Care, the Local Manager, the Engg. but to vain. They have not provided me with the service and have already charged for the service.

                              Can I request the Consumer Complaint Forum to take the matter and make a provision in the service providing company policy that they need to provide the customer with service within a stipulated time period.

                              Ritesh Daruka
                              Mumbai
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              samsung/ split ac — installation

                              I have purchased a Samsung split AC on 28th of oct 2009 and still it has not been installed. I have called the local service centre in rajahmundry as well as the dealer in vishakhapatnam also. but no body has attended it. They are saying we will come today, tommarow..... but i dont know when the days will come.
                              I am really fedup of these guys.
                              I too have the same experience. I bought the split AC on 23rd April 2014 still I am calling and hearing the response as "will send the person today". Dealer is Reliance Digital, Hyderabad.

                              if we post this complaint on this portal, would it help us? Or just fun and reading purpose?
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                                SATHIAN ALB
                                from Bengaluru, Karnataka
                                Apr 11, 2009
                                Resolved
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                                I am from Bangalore & I have purchased samsung direct cool refrigerator 180L refrigerator SNO.03994ZA0A00341V Model.RA20/2008 on[protected] at Metro Cash & Carry Bangalore. On[protected] there was no cooling in the machine and i complained to the customer care & complained on[protected]. After 3 days a engineer came & said there was a gas leakage complain and has to be taken to their service center for repair.After 10 days they came & picked up the machine and returned back after 15 days but nothing was done & the refrigerator was in the same condition . I called up the customer care again on 30-03-09, but till date[protected] nothing was done.

                                MY KIND ADVICE FOR ALL DON'T BUY SAMSUNG REFRIGERATOR AND THEIR PRODUCTS OTHER WISE YOU TOO WILL ALSO BE IN A PROBLEM LIKE ME
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  M
                                  Manas Kumar Pal
                                  Apr 10, 2009
                                  Resolved
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                                  Sir,
                                  I purchased a new Samsung Refrigerator (190 Liter) from a retail shop at Faridabad in August 2006. Within one month, accidentally the top cover of the refrigerator got a burn from candle. I called your mechanic there; they replace the top-cover with some charges. But, the cover did not have the part for locking mechanism. Then after some months, I shifted from Faridabad to Kolkata to my Home with the refrigerator. One day during using the refrigerator, the door of the refrigerator came out from the body and somehow we manage to place the door in the right place.
                                  I am requesting you to send your mechanic to get it solved at the earliest.
                                  Thanking you,
                                  Yours faithfully
                                  Manas Kumar Pal
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    4
                                    401ushodaya
                                    from Hyderabad, Telangana
                                    Apr 10, 2009
                                    Resolved
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                                    Resolved

                                    On 16 mar 2009 i bought a samsung 1.5 tsplit ac 18ua from m/s shobha electronics, rp road sec'bad-500003. an adv of rs 1000 was paid to the dealer. the ac was delivered by a three wheeler to me on the same night. balance of money for ac and a v guard stabiliser (rs 23500) was paid to his rep (the 3 wheeler dvr) on delivery. the dealer did not send the bill etc. i talked to the dealer prior to handing over the balance of amount to the dvr. he appologised for the flap and asked me to collect the same on any working day from his shop.. the ac was installed by the samsung rep loc at sainikpuri and started functioning. i left the station on some official tour to delhi on 17 mar itself. i was reported of some noise from the ac. i reported the matter to samsung through helpline provided and it was promptly attented to. i became busy and could manage to vis his shop only on 31 march 2009. the dealer asked me wait as his son was away for lunch. i waited for half and hour. i was informed that the bill is untraceable and he is ready to give me a new bill. i insisted for a copy of the original which he claimed to have prepared. he refused to entertain me and even disown my being a customer to his shop for an ac. i went to the mahakali poloce station, met the officer on duty who detailed one of his constatble to escort me to the dealer to obtain a copy of the bill.in stead of oblidging he called some of his friends in the presence of the police constable to wield presuure on me to leave his shop. ultimately the shop owner issued a bill dated 17/3/09 bearing machine no 1737for the split ac and 1738 for the stabilliser. my name despite my requests was not written on the cash/credit memo.
                                    I am very very apprehensive about whole affairs. is the dealer an auth dealer of such a costly item. why the dealer was afraid to issue me a photocopy of the original bill from his billbook he claimed to have prepared? was the samsung rep which installed the ac a faked one? will the warranty clause be abiding by samsung? what action as a customer i should take to fix the problem? will samsumg provide me services?
                                    My request to samsung to carry out a thorough investigation in this matter and bring the scruppulous dealer to book. if i have to lodge a fir (i was not allowed to file one to resolve the issue amicably) i will go to the ps once again and lodge one. m/s shobha electronics must be brought to book. i need help from the consumer activists from sec'bad to press for action against the errand dealer and also to safeguard my interest.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Samsung/BiosleepPlus AC — Poor installation / Repair

                                    Please dont choose samsung. The service sucks. I have tried my best to get a good service. I failed.
                                    Read my mail below.


                                    =
                                    I want to escalate this issue. Please give me contact detail of some one whom you think can address my issue.

                                    Arun babu
                                    - hide quoted text -


                                    On sat, mar 14, 2009 at 3:13 pm, arun babu <arunbabu. [protected]@gmail.com> wrote:
                                    I am being laughed on by the desk woman at samsung service, when i tell no one has come to repair it.

                                    I spoke to the service manager unnikrishnan. He is the least bothered person i have ever met.

                                    Do you recruit these fools? He does not even talk properly.

                                    I want a proper service.

                                    Arun babu


                                    On sat, mar 14, 2009 at 1:49 pm, arun babu <arunbabu. [protected]@gmail.com> wrote:
                                    Did you guys choose to keep quiet?

                                    I have been waiting at home for 3 days, no one turned up!!!

                                    I have made at least 50 calls till now. When i call in the morning they say they will come in evening, and when i call in evening they will tell, will come tomorrow morning.

                                    Your service is pathetic.

                                    Arun babu


                                    On wed, mar 11, 2009 at 5:48 pm, arun babu <arunbabu. [protected]@gmail.com> wrote:
                                    Hi,

                                    Please take my feedback, and act upon it. I expected a quality product in my home, paid all you put on the mrp tag.

                                    I am not an all-year critic. I say good when its good. I can definitely can tell that for sony. It maintains its brand value to reach homes. Not samsung.

                                    Today two technicians came from samsung. Following points were noted.

                                    1. Ac gas leak / or leaked during installation. They measured it, and found it less.
                                    2. Flap makes sound when it swings up and down.
                                    3. Ac was fixed without taking water level, the indoor unit is tilted, left side is lower than right.

                                    I am sure all these would not have happened if it was installed properly. Tell me what i did not do as a customer??? If you see there is something to be fixed at your side, please do it. Dont just think its just like that in india. I am sure this wouldnt happen in us, they give money back there if customer is not satisfied in 90 days.

                                    I would be happy to get my money back, who has the time to go behind and correct problems with your company???

                                    Now the technician will come tomorrow to add gas to ac. I have been behind this for a week now. Above all i am losing extra power (Units) for all these days. The technician has told me not to use it until fixed. You might tell this is an isolated issue. But i am sure its not, could you do audits at customers home how each of these shops fix it? Rate these shops and give them discounts based on that. Do something. Dont let it happen again.

                                    Arun babu


                                    On wed, mar 11, 2009 at 4:12 pm, support india <support.[protected]@samsung.com> wrote:
                                    Dear customer,


                                    Thank you for becoming a patron of samsung product.



                                    Without any prejudice we regret the inconvenience caused to you. We have forwarded your mail to our service department. Our concern person will get in touch with you shortly. Please bear with us till then.



                                    For further assistance you may contact samsung customer contact center at 3030 8282 or[protected]Toll free).



                                    Thanking and assuring you for best services always.


                                    Customer satisfaction team
                                    Samsung india electronics pvt. Ltd.







                                    — original message —
                                    Sender : arun babu<arunbabu. [protected]@gmail.com>
                                    Date : mar 10, 2009 23:27 (Gmt+09:00)
                                    Title : re: split ac fautly installation

                                    I got a bp number from samsung authorized dealer on saturday 7 th march.

                                    Bp : [protected]


                                    No one has turned up yet.



                                    Arun babu

                                    On tue, mar 10, 2009 at 10:41 am, support india <support.[protected]@samsung.com> wrote:
                                    Dear customer,

                                    Thank you for becoming a patron of samsung product.

                                    Without any prejudice we regret the inconvenience caused to you. Request you to give your address details along with contact numbers so that we could forward your mail to our concern department.


                                    Assuring you of best services always.


                                    Customer satisfaction team

                                    Samsung india electronics pvt. Ltd.



                                    — original message —
                                    Sender : arun babu<arunbabu. [protected]@gmail.com>
                                    Date : mar 08, 2009 19:00 (Gmt+09:00)
                                    Title : split ac fautly installation

                                    I bought a bio sleep plus 1t ac for my parents in cochin. I am highly displeased with it.

                                    I have two complaints


                                    1. Does not cool below 25 c

                                    2. Makes vibrating noise, irritating esp in night.

                                    Please give me a number of a qualified technician who can help me sort it out.


                                    I chose this company out of good faith. Please help me maintain it.



                                    Arun babu
                                    Samsung bio sleep plus 1.5 ton ac's compressor is not working for the 6 months. I reported to darling electronics shop at tiruvannamalai in tamil nadu. No body is attending. Please send person to repairing.
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                                      Abhijeet gupta
                                      from Pune, Maharashtra
                                      Apr 8, 2009
                                      Resolved
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                                      I had bought refrigerator (date 14th March 2009) from M/S BEE KAY ELECTRONICS (H/0, D-117/1, FATEH NAGAR, JAIL ROAD, NEW DELHI-18) model no ref-RT-26-YVMS/XTL with capacity 260liters .from the first day Refrigerator was not working then. I had complained first with Dealer (date 15th March 2009) and then on Samsung service centre. From the date of purchase till date 4th April 2009 refrigerator repaired 10 times and after that on 7th April 2009 it’s replaced with new peace. But the newer model was different. The model number was different (RT 26 YBMSS1/XTL) with 250 liters. There is capacity difference of 10 liters.
                                      Without before intimation they changed the model number and delivered it to me. After that when I talked to Samsung person Mr. Karan Badti (email id – karan.[protected]@samsung.com) and explain all the information about replacement of different product model. He denied accepting the change of model number. But at last according to him model number is changed but the configurations are same. So I should accept that model.
                                      I was agree to accept different model number but in this model (RT 26 YBMSS1/XTL) it’s a 250 liters which is smaller then my previous refrigerator. I need to change again that model and want same configuration model. Because I can’t take smaller one. Please help.


                                      Your's Faithfully

                                      Abhijeet Gupta
                                      Samsung BP No.-[protected]
                                      Mobile-[protected]
                                      EmailID- [protected]@gmail.com
                                      Address- WZ 3/1, Ashalatpur Janakpuri, near A2 block, new delhi
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      hi
                                      This pradeep bajpai MY SAMSUNG hard disk seriel no 1329J1DY759608 is submitted ur services center placed at nehru place on 4 of jan 2010.now it is more than one n half month .n ur gus always reply me that hard disk is not in stock. is this teh way u guys are providing the service.this is my last complaint to samsung next will be in consumer court.
                                      my ref no is[protected]
                                      hard disk sr no 1329J1DY759608.
                                      the complaint is by name of HARJEET SINGH.
                                      SP0822N 80 GB
                                      thnks n regards pradeep bajpai
                                      [protected]
                                      I have a refrigerator of SAMSUNG MODEL NO. SR 19A NFO, the bottle shelf of the same fridge is broken and I approached to Samsung service center in Nagpur (Maharashtra).

                                      They have noted my complaint/requirement, but till today when almost one year has passed, service center is unable to provide the same bottle shelf to me.

                                      I am not happy to see the service of the reputed company like Samsung.
                                      Dear Sir,
                                      I, Avijit Sandell, would like to bring it to your notice that I had purchased a Samsung micro oven(model no.M/C CE283DN/XTL) on 30/01/2006 from your dealer Ashiana’s Electronics, Boring Road crossing, Patna – 01 vide their cash memo no. 1261 dt 30/01/06 for Rs 7500. The said product has been sparingly used but on 20th Sep, 2010 I suddenly found that its control panel buttons are not working. I subsequently lodged a complaint to your toll free no. [protected]. The complaint no. being [protected] dt 20/09/2010 after which I have reminded them several times to take action & get my equipment repaired. Two of your person came & suggested that the parts has to be located if available. I kept waiting for several days but no action has been taken by your said service centre. Thereafter I got in touch with the service world which is also authorized service centre located at east Boring canal road, Patna 01. They asked me to bring the equipment & keep it with them vide work order dt 07/10/2010, claim no.WA[protected]. Now today they finally said that the part cannot be replaced & 10to155 of the cost of the equipment would be refunded to me.
                                      Under the circumstances, I feel that if a company of your repute behaves likes this with the customer which is absolutely obnoxious. Would you appreciate that buying an equipment for 7500/- & using it for 4 odd yrs is absolutely is worthless & why should people purchase your products i[censored] r not able to replace the parts. This is a serious offence on part of Samsung India pvt ltd which I feel you can also appreciate being the CEO of the co. If you are not in a position to re[lace a part of your equipment then why are you selling your products & befooling them. Replacement of part is a responsibility of the co. for which I am being penalized & victimsed.
                                      Under this grave, circumstances I would request you to please look into the matter & arrange replacement of the product which wil be highly appreciated. Please take a serious note of it.
                                      Looking forward to receiving an immediate action.


                                      Thanking yours,
                                      Avijit Sandell
                                      404, Grand Patliputra Aptts., New Patliputra Colony,
                                      Patna - 800013
                                      [protected]
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