Samsung — TV SERVICE Issue not Resolved after 3 Months Follow ups

Address: Naliya Gujrat

I am extremely disappointed with the service provided by your authorized service center. Despite multiple follow-ups and paying a total amount of ₹7, 104 (₹6, 754 + ₹350) for the repair, the issue with my TV remains unresolved.

The service center replaced the motherboard, but the original problem still persists. Furthermore, I have not received any clear confirmation regarding the status of the repair or the root cause of the issue. The service center personnel have also been unresponsive and are not providing the necessary support after the motherboard replacement.

I have repeatedly contacted the service center, but no satisfactory resolution has been provided. This has caused significant inconvenience and frustration.