[Resolved]  Sands Shopping Hub — Sands Shopping Hub not cancelling nor refunding Rs. 79,995/-

Address:

New Delhi, Delhi

To Consumer Complaint Forum

On 9th June 2014 a lady called up (whose name i forgot to ask) saying that my mobile number is selected for the day for a one day offer of 42 inches LED TV along with other items, for which i had to pay only Rs. 6, 999/-. After talking for some time about the company she is calling from she hands over the call to one Mr. Surendar Kumar Sharma. When i enquired about the company for where he is calling from he said from sandsshoppinghub.com. He said i can go to the net and check out their company, which i did. I was told that PayTM is very secure and i can make the transaction in it.
After discussing for some time, he told me that there is still another offer for a laptop for which i only had to pay
Rs. 14, 999/-. After some thought, I accepted this offer too. He (Mr. Surendar Kumar Sharma) assured me that all the items will be delivered to me within 7 days and i don’t have to worry about anything.

Since then they have taken a sum of Rs. 79, 995/-, and recently they have even started transferring money from my account without my knowledge and approval.

1) My first Order:- Rs. 6, 999/-
Order ID: ORDS99822882
Dated 9th June 2014.
1) 42”LED Panasonic TV
2) Mayur Suit Length
3) Watch (Polo Watch)
4) Gold Plated Jewelry
5) Rebook Bag
2) My 2nd Order:- Total of Rs. 14, 999/-
Order ID: ORDS9924544 for Rs. 6, 000/- (9th June 2014) and
Order ID: ORDS46924538 Rs. 8, 999/- (10th June 2014)
1) HP 15-D103Tx laptop worth Rs. 35, 000/-
2) HCL Tablet calling worth Rs. 15, 000/-
3) Numero Uno Watch
4) Bajaj Steam iron worth Rs. 3000/-
5) Sunglass worth Rs. 3000/-
6) Suit Length
7) Holiday Package
3) 3rd Transaction:-
(for Courier Insurance, saying its their mistake they couldn’t inform me earlier about courier insurance for which they will give the below mentioned items at sl. No. 1 to 7) (8th August, 2014 by Mr. Surendar Kumar Sharma)
1) Transaction ID :[protected]
2) Bank TXN ID: IGX9189796
3) Order ID: ORDS30501494
4) Transaction Amount Rs. 9, 999/-
1) 8 GB pen drive
2) Android Mobile Phone
3) Numero Uno Watch
4) Rebook Tie
5) MTV Watch
6) Jewelry Set
7) Voucher
4) 4th Transaction:- on 13th August, 2014 (Saying for Accounts Verification) (Mr. Saurav and Verification by Mr. Tarun Sharma)
Rs. 9, 999/- (through Debit Card)
POS [protected] at Sands Info System PayT
Txn# :[protected]
5) 5th Transaction:- on 9th September, 2014 (Saying for EMI verification by Mr. Rahul & Mr Amit)
Rs. 19, 998/- (through Debit Card)
POS [protected] at Sands Info System PayT
Txn# :[protected]

An recently i.e. during November they have deducted without my knowledge and approval Rs. 18, 001/- from my account.

Total amount taken Rs. 79, 995/- for an order amount of Rs. 6, 999/- and Rs. 14, 999/-.