[Resolved]  Sangeetha Mobiles — Poor response to the customers

Address:

Bangalore, Karnataka

I had purchased a micromax p - 275 model tablet from sangeetha mobiles outlet in bangalore - 19th main rajaji nagar shop on 1st block on 14th jan 2013 as per sangeetha invoice no. Si / rj3/5915 dt.14/01/2013 and still it is not working and every time its kept in your micromax service point. Inbetween along with this tablet, your sales executives has given a tata docomo data cards for a additional offer and it is also not working.
Several times repaired in your authorized service centre with your sangeetha mobiles support with the long arguments and now it has repaired and handed over to your sangeetha mobiles sales manager on 5th of january and the same has handed over to your asc m/s set point, near jalahalli cross, bangalore and job sheet nos is s[protected] dt. 07/01/2013 and after 10 days no one has called from your asc & sangeetha sales executives also. After the several times called to micromax customer care point and the asc has called me, your tablet is not ready, its not cover under warranty, only the repair job should be done under only paid basis. The same has informed to sangeetha mobiles also, they have not given any assurance for this issue. Now, i am very upset about this issue and not happy with your micromax products and sangeetha mobiles dealers also. We had purchased every month 20 to 25 hand set mobiles for my tvs concern use from sangeetha mobiles with micro max mobiles only and the same is doing in our concern corporate use also. Hence, one of the small component of one micromax repair problem is not resolve from your asc, selling dealer also, why should i buy your micromax products further. Need for the response to the customers first and then drive the business next for solutions.