[Resolved]  Sanjeevkapoor.com — Wonderchef Bullet Mixer

On May 12, 2014, I had purchased from sanjeevkapoor.com online shop, one wonderchef bullet mixie. After non receipt for over a week I emailed their customer service and got no reply. I then telephoned them and was assured that the item will be shipped to me within the next few days. After two days I checked the status and the item was despatched via ref. no. D17661455 through DTDC Courier Service on 23 May, 2014. I checked with the courier service in Sharjah on 29th May and was told that the ref. no given was for shipment within India. I tracked the shipment online and was horrified to see that it showed it was delivered in Mumbai on 24th May at 1.35 pm. I have emailed sanjeev kapoor's customer service several times, but no reply. I have been trying to telephone them but no answer. I paid Rs. 5, 612/-. My credit card is already charged. Please help me sort this matter out. Thank you.