[Resolved] Sansui — 40 inch panel problem | |||||
BE ALERT ALL CONSUMERS. Dear All Indian Consumers, please don’t buy Sansui Products because they will provide 1 year Warranty, After that your LED Sansui TV will not work, due to Panel problem will come, Sansui Customer care they will ask from you for repair cost or replacement cost of Rs. 22000/- for Panel cost, your TV cost is Rs. 28, 000/- Kindly inform to your friends / relatives / collegues don’t buy for Sansui TV / LED and any products . Till now you are unable to rectify my Sansui LED 40 inch TV for replacement of Panel for free of cost due to duplicate product / low quality. Sansui Customer care centre is very worst service especially in Chennai, I request all consumers do not Buy Sansui related products, because they will provide warrant for 1 year or 3 years after that your any type of Sansui product will not work, if you are going for repairing option that repair cost is more than a product cost. For Example I have purchased Sansui LED 40 Inch TV Rs. 35, 000/- on 25/05/2015, given warranty for 1 year, my Sansui got “Panel “ repair on 27/12/16 within 18 months got repaired, for Panel replacement cost is Rs. 22, 000/-. At present market rate for TV price is Rs. 21, 500/-. It is very surprise for Sansui company is making low quality / duplicate product that is worst quality. I have purchased 40 inch LED Sansui TV in the month of May -2015 but yesterday ie 27/12/16 my LED got repaired. I have complained to customer care centre at Tambaram (Chennai), their service Engineer came today, he says "PANEL" problem, panel to be change. Kindly replace the my LED TV or Panel due to your faulty products must ban Sansui brand in India. Because you are reputed brand in home appliances and many of our family is using the same brand & same make there is no problem till now during long service, whereas in this case I faced above problem. Your esteemed positive reply for replacement of my LED 40 inch with same model required or panel otherwise no consumer will not buy in your products further onwards because duplicate product / inferior quality selling for the customers with Original price which is not justified. Please note that it will reflect on your brand & reputation. Please take immediate action for replacement of TV or panel. . Till now you are unable to rectify my Sansui LED 40 inch TV for replacement of Panel for free of cost due to duplicate product / low quality. K. Mani. Mobile No: [protected] Mail : [protected]@LNTECC.COM Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved | |||||
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Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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Our team has shared a quotation for the work to be carried out on chargeable basis. We are eagerly awaiting your confirmation/approval on the quotation. Please reply on the same.
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Sansui Online Team