Sansui India — 32inch lcd tv

Address:New Delhi, Delhi, 110086

I purchased Sansui-India 32inch LCD tv on 01/09/2016. On 08/2018 there was some problem in tv like smoke was coming out they said that power supply is faulty and then they fixed it after fixing power supply when there technicion try to check weather it is working fine LCD was not workin...
COMPLAINT NO - DEL[protected]
EXECUTIVE NAME - SANDEEP ([protected])
SCODE 597709
we paid rs 590/- visit charges to Sandeep but now he is not even pick my call . They told me if there is any problem in your product it will be resolve in 2 days otherwise we will replace your product . but now there is no reply from company executives from more than a month. I am attached the purchase bill below. please help me in this matter ASAP.

thanking you

Gopal Kumar
[protected]
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Sansui India customer support has been notified about the posted complaint.
Sep 28, 2018
Updated by Gopal@123!
I purchased Sansui-India 32inch LCD tv on 01/09/2016.Model No LEDTVSJX32HB02CTF On 08/2018 there was some problem in tv like smoke was coming out they said that power supply is faulty and then they fixed it after fixing power supply when there technicion try to check weather it is working fine LCD was not workin...
COMPLAINT NO - DEL[protected]
EXECUTIVE NAME - SANDEEP ([protected])
SCODE 597709
we paid rs 590/- visit charges to Sandeep but now he is not even pick my call . They told me if there is any problem in your product it will be resolve in 2 days otherwise we will replace your product ...

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Hello we had purchased the sansui hard rock 2000 tv 10 years back.Now while playing the tv, all of a suddenly audio is not working at all. It is working again only after resting the tv for a while.please send us the customer service agent.
Product details are as follows:
Model No _[protected]
FS J3
I purchase a Sansui 4K 50" TV and when I want to play 4K movie on it, it does not show resolution for that. Final conclusion is that this tv is not a 4k and only level is there for 4K

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