[Resolved]  Sansui India — complain no.-luc[protected]/37dtd24.06.18

Address:

229206

A) complain no.-luc[protected]/37dtd24.06.18 (Under warranty)
B) mail dated 18.07.2018 & 25.07.18

Recently my tv have developed some patches, ur service engineer took my tv for repair on 24.06.18 and till date i am waiting, on calling service centre response is waiting for spare parts.
When i call service centre they gave me your area manager mr. David number and his reply-your tv by 12july, as spare parts will be send from aurangabad on 10th july, after this now he is saying that you will get tv possibly in next month as now spare parts may be send on 30th july from aurangabad. More over no proper response.
It is also very unfortunate that i have got no reply of my mails dated 18.07.18 & 25.07.18. My tv details are

Model no.-sansui-39fhd led tv-sjx40fb, serial no.[protected]
Now they are saying for replacing with 50% cost. Why i'ld pay for company's fault.
Rajan gupta