Sansui India — complaint pun[protected]

Address:

Pune, Maharashtra, 411046

I had registered a complaint vide pun[protected] but as on date it has not resolved. Under warranty i had registered complaint, per their service team tv to be taken to their service center at my cost. The tv is under warranty, then why should i bear the cost? The service center is not ready to lift the tv and not responding.
Please look in to this.