[Resolved] Sansui India — complaint regarding sansui led tv model no-32hbo2ckf | |||||
Dear concern, I had purchased a sansui led tv on dated 30-april-2016 with 3 year full warranty but this product experiance is very bad as after 4-5 month screen totally black & invisiable so i loged the complaint regarding this & my new led tv panel was replaced with repaired panel after that i raised this issue with service engineer but as per him there is no process to replaced with new pannel so continue with old panel & after 2 month again voice sudden stopped & scree also distrubed. We again loged complaint at toll free but as per amc executive it one year warrenty & same is over now so we can not provide the service at door step if you want service door step there is charged of rs 500+ s. T so visit at amc centre for free service after that we visit the amc centre & again my led repaired & return back to me now again my led 3 times got same issue screen totally black & speakar not functing properly I would request to team sansui arrange to replaced my led with new one as this is again & again got faulty & i am running amc many times... I am looking your positive response Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Sansui India customer support has been notified about the posted complaint. | |||||
5 Comments | |||||
Comments
Dear sir.iam pandian from kodaikanal tamilnadu
Fast few months before I purchase new refrigeration. But this month not working. I want correct customer care no
Pandian
Fast few months before I purchase new refrigeration. But this month not working. I want correct customer care no
Pandian
Dear Pandian,
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
34%
Complaints
1102
Pending
0
Resolved
380
+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
View all Sansui India contact information
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team