Sansui India — display not working

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

This is to reference for my compliant no. GHA[protected] Dated 28.10.2018 against my sansui led tv. Facing the issue on display part.
Engineer came and visited on 28th Oct. 2018 and explain the problem for screen issue which covered under warranty. Same was reported to service center for replacement the same on regular basis.

After that i am regular following on phone since more than 55 days about the status of screen availability status but not getting positive response from your team.

I have Regularly call to Mr Abhishek last 40 days (Mob. No.[protected]) But they will refuse our call any time . This is totally unfair and harassment of customers.

Requesting to you please take up on this priority and resolve the issue because its long pending case more than 50 days

With Regards

P C Joshi
Village Barola
Sector 49 Noida U.P.
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Sansui India customer support has been notified about the posted complaint.
Dec 26, 2018
Updated by P.c. Joshi
NO ANY RESPONSE REQUEST STILL PENDING TILL DATE FROM LAST TWO MONTH
Dec 27, 2018
Updated by P.c. Joshi
Today I have discuss with Mr Ranjeet Singh (Replacement Dpt.)
Regarding Replacement .but they will demanding Rs. 17435/=( LED under 3 Year warranty ) they have no any LED available for replacement . and taking unlimited time for material availability.
what is this . totally harassment of customers.
Know we have only option for take support consumer court against this matter. no any person co-prate me.

Jan 02, 2019
Updated by P.c. Joshi
no any response
Complaint comments 

Comments

Kindly someone provide me with the Sansui Customer care number / email id as I am not able to find it. Sansui India website is not working.

I need to raise a complaint and get it check as soon as possible.

TV is under warranty.

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