Sansui India — display problam in sansui led skq 48 fh-zfa (delhi)

Address:New Delhi, Delhi, 110062
Website:www.sansui-india.com

Complaint data on 12.08.2017
Dear sir,
I purchased a sansui led skq – 48 fh-zfa in feb 21st 2015., it’s been only two year and five months since i purchased the led tv. Suddenly there has been faults regarding the display of the tv. A black shadow appears along the one - third part of the screen causing a huge inconvenience. After having a conversation with one of your costumer centers. I am highly disappointed with your costumer centers services. Please see to it that you are actually taking measure out to our problems. It would be highly kind of you to do something about this problem regarding my television and for once prove yourself.

Thanks with warm regards:
Gulab chand
[protected]
+1 photos
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Dear gulab1979,
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Sansui Customer Support Team
gulab1979's [Complaint's author] reply, Oct 11, 2017
Dear Sir,

I have many time SMS sent on 53030, call on ur Customer care 011-39404040 and your company employ staff

talk on many time :- 1. Mr. Banshi @ 7065022351, 2nd Mr. Dinesh Sharma @ 7065088563, 3rd Mr. Sunil @ 4065022654, 4th Mr. Harsit @ 7065022549, 5th Mr. Vijay @ 9811757320

but no short out on my tv problem on till time, i am waiting on your reply.

Regards
Gulab Chand
9654128031
Dear gulab1979,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Sansui Customer Support Team
Dear gulab1979,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Sansui Customer Support Team

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