[Resolved] Sansui India — Display problem in tv has not been resolved

aman07shri

from Morena, Madhya Pradesh

Address:

462042

I have bought sansui led tv on 02/01/2017 from mangalam kolar road bhopal. The tv is not working since 02/07/2017, the technition said that the motherboard is not working and it will be replaced within 1-2 days, now it has been 8 days and no action has been taken.
Please resolve my problem!!!
I want my tv to be replaced as it is in warranty period.
Thank you.

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Aug 5, 2021

Complaint marked as Resolved

Sansui India customer support has been notified about the posted complaint.

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Comments

Videocon Industries Customer Care

from Delhi, Delhi

Dear aman07shri,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Sansui Customer Support Team

Videocon Industries Customer Care

from Delhi, Delhi

Dear aman07shri,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Sansui Customer Support Team