Sansui India — faulty led tv screen

Address:

Bharatpur, Rajasthan, 321001

I am writing this feedback as an unfortunate customer of sansui. We had bought a sansui led tv in feb 2016 with 5 years warranty in india. Screen display problems surfaced within 3 years o[censored]se. After registering several complaints on your service centre since december 2018, we have received only false claims and promises as your after-sales service. Why does your company lure potential customers with fake warranty promises when it is not capable enough to procure spare parts or replace a faulty product. Kindly look into this matter at the earliest.