Sansui India — issue with washing machine

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

Hi,
I have purchased Sansui Washing machine 20 Months back, and its drier stopped working, I registered complain on 28 Jan for the same, and technician said its motor not working, and said we will replace the motor as it is in warranty, its been already 7 Feb i didnt hear back any thing, I called multiple times to customer care bit didn't get any response yet .

They provided Third Party No of Devash Elcetric and they are not entertaining any calls from my side .Moreover customer care executive is saying that we are not responsible for any reply . I asked them to connect me to there supervisor and they disconnected the call, Is this is how Sansui Operates, I hoped for better and longer relationship with Sansui but now onward will not purchase any product of Sansui .

Himasnhu Soni
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