Sansui India — Led / About Sansui worst customer services

It's been more than a month I filed a complaint at your service center in Dewas (MP) - A1 Service Center.

I purchased a new sansui led one and a half month ago and after 1 week there was a problem in the product. I filed a complaint after 10 days one man from A1 service center came and took the led along with him as he was unable to resolve the issue.

Next day when I called him he said there will be the replacement of your product. Now it's around a month there is no updates from there sides nor they give us a correct information or tell about the time at what exact time we will be able to get our Led back.
It's soo frustrating call them again and again and hearing the same old thing that we have filed a complaint and now we don't know when will your product will be replaced
I want you to look into this as soon as possible or give me some other way to go to your head and I will surely never recommend anybody to buy your products for sure. It's really the worst experience just because of your services 🙏🙏