Sansui India — LED backlight not working | |||
Hello, This is Subodh Trivedi from Surat, Gujarat. We purchased full HD LED TV of Sansui in Feb 2015 which is still in Warrenty. All of sudden we found black spot on half left of TV screen so we raised complain and first the service person came and took TV to his service center and replace something and took 2700 for that and came with solution but only after 3 days that spot came again so we approached the south Gujarat manager and he came with two technical company person again and try to solve the prob bit failed and so they assure that ur TV need to be replaced and because it's in Warrenty there will be no issue and it's already 20 days but there is no word from there so what to do ? Our Led model no is LEDTVSKQ48FH-ZFA and was purchased from Aditya Visiom, Adajan, Surat. Was this information helpful? | |||
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Sansui India customer support has been notified about the posted complaint. | |||
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+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Online Team
We are still awaiting information about your complaint number. You can contact us on [email protected]. Please let us know if we can be of any further assistance.
Regards,
Sansui Online Team