[Resolved]  Sansui India — Led tv, display not working - under warranty

Address:Raigad, Maharashtra, 410206
Website:www.sansui-india.com/LED

My sansui led tv 40" display has been stopped working, raised the complaint for the same on 6th june 17. Till now there's no response from service center on resolution (Product is under warranty)

Here are the details for sms received from sansui

Dear customer your reference no is tha[protected] pl give response code r35324, if receive call within 1 hr. For online amc visit www.vgservice.co.in

Tha[protected] will be serviced by arun[protected], svc point [protected] provide scode s66336 only if satisfactory job done, appt dt-07/06/17, 3:00pm

Pls look into it at earliest to avoid further escalation with appropriate authorities

Thanks!
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Aug 5, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
Jun 15, 2017
Updated by Manish Puranik
please find attached image for more details about complaint and product.

Note: Email already sent to [protected]@vgmail.in for all above details

Complaint comments 

Comments

Dear Manish Puranik,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Sansui Customer Support Team
Dear sir
my tv sansui is not working since last one month as only sound is coming no picture found . thus here is display problem .my regd mobile no is [protected] my name is Kamal Mohan Srivastava residing at moh purab tola bhandar khana Balrampur .please send engineer to repair the display problem .
with regards
kamal mohan
Dear Sarla Mohan,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Sansui Customer Support Team
Sansui led tv sometimes picture problem.
Dear Avinay Basak,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Sansui Customer Support Team
Dear Manish Puranik,
We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Sansui Customer Support Team
Dear Avinay Basak,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Sansui Customer Support Team
Dear Sarla Mohan,
Kindly share your alternate no. so that our team get in touch you and may assist your concern.
Regards,
Sansui Customer Support Team

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