[Resolved] Sansui India — LED TV not replaced during warranty. | |||||
I have purchased 40' Sansui LED TV on 8th March 2016 and after only 6 months o[censored]sage black marks started appearing on the screen, I raised a complaint two times to the customer care and once the service men came and told that he cannot replace the unit but only open the unit and clean the black marks. As my unit is under warranty I insisted on replacing it with new one, he entered my complaint in the system as informed to me but till date I have not received any call regarding the replacement of the unit. Sansui service person now not replying to the call. I need help in solving the same. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Sansui India customer support has been notified about the posted complaint. | |||||
 8 Comments | |||||
Comments
Dear Vaibhav Bhivgade4487,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Online Team
Dear Chhatrapal Singh Dangi,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Online Team
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We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Online Team