[Resolved]  Sansui India — Poor service and worst after sales system

Address:600122

I have a sansui AC which is in warranty. Its not working for the past 3 days.
I called the customer care center and registered the complaint. But there is no response from any.
All the technicians are saying the compaint is not allocated to them. Its been more than 48 hours since the compaint is raised. Customer service team is creating new tickets most of the time.

Please find below the complaint nos.

CHE[protected]
CHE[protected]
CHE[protected]

I called to customer care more than 10 times to know the status but everytime they are saying it will be done soon but nothing is happening.
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Aug 6, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Anand Sugumaran,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Sansui Customer Support Team
Dear Anand Sugumaran,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Sansui Customer Support Team

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