Sansui India — regarding complaint of sansui ultra hd tv

Address:500090
Website:www.sansui-india.com

Unfortunately I have purchased a Sansui 109cm (43 inch) Ultra HD (4K) LED Smart TV (SNA43QX0ZSA/UHDTVSNA43QX0ZSA) on 27th April 2017. It has 1+2 Years Extended Warranty. I given a compliant to customer care on 31st May 2018 for some problem. The Technician visited and said that it has mother board problem, and it will take 10 days for mother board replacement. But till now it is not repaired. Whenever I ask for the mother board, always i get only single response “it will take time because we don’t have part and it has to come from head office” and same response happening from almost 1 month.

I never seen such kind of worst service of repair. Please solve it as soon as possible otherwise I am going to take an action against Sansui.

Thanks&Regards

Kiran Kumar Balusu
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When my brothers and sisters were fighting for the tv my sister threw an object on the TV now that has black lining at one corner and my screen is damaged the TV is 5yrs old and the inner parts of the TV are perfect and now I want to exchange it with a new Sansui led tv.. That's my problem plz help me ..my contact no.[protected]
I purchse the sansui ac and there is problem in that and there is no service is given properly from sansui service person
[protected] anil
he came and after that he is not respond

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