Sansui India — sa4011

Address:Thane, Maharashtra, 401203

I had purchased a mobile sa 4011 and after some days the battery got dead. So to arrange far a new battery i searched all accesories shop even called the numbers provided on sansui website, but the person at the other end refused to entertain, and tols that he is not a service provider. Even called support number of sansui but they were also unbale to solve my problem. It is very much a headache finding a reply from the sansui side as wether the battery will be made available or not. The sansui people are also confused about the same. They boast of japnesee connection but their after sales service is worst (Sic)
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Sansui India customer support has been notified about the posted complaint.
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Dear Nasser Sayyad,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Sansui Customer Support Team
Dear Nasser Sayyad,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Sansui Customer Support Team

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