Sansui India — Sansui LED 32 inch TV | |||||
Dear Sir / Madam, 29/12/2016 Kindly note that I have purchased Sansui Colour TV in the year 2001, till now there is no repair at all, due to this aspect I have purchased 32 inch LED Sansui TV in the month of May -2015 but yesterday ie 27/12/16 my LED got repaired. I have complained to customer care centre at Tambaram (Chennai), their service Engineer came today, he says "PANEL" problem, panel to be change. He informed to Customer service centre at Tambaram ( Chennai), they called me yesterday afternoon they are saying for panal replacement cost is Rs. 22, 000/-, I am very surprised, because I have purchased TV in the year May 2015, TV is working for 18 months, that product was made in duplicate & quality is very poor such a highly branded company, manufacturing in low quality & duplicate products and also crores of TV selling in Indian markets. Kindly replace the my LED TV with brand new otherwise I will apply consumer Court for compensation & I will apply in Supreme Court for huge compensation & all Sansui brand ban in India. Because you are reputed brand in home appliances and many of our family is using the same brand & same make there is no problem till now during long service, whereas in this case I faced above problem. Your esteemed positive reply for replacement of my LED 32 inch with same model required, otherwise will approach legally for duplicate product / inferior quality selling for the customers with Original price which is not justified. Please note that it will reflect on your brand & reputation. Please take immediate action for replacement of TV, I am giving time you for 3 days only. Regards, K. Mani. No: 338 / B, Easwari Nagar Extension, Near SBT Company, Selaiyur Post, Chennai 600 073. Mobile No: [protected] Mail : [protected]@LNTECC.COM Was this information helpful? | |||||
|
Sansui India customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear K. Mani,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Sansui Online Team
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Sansui Online Team
Sir i purchased Sansui led-SJV-32-FH(DDB)model but display problem pl help my Mobil no [protected] from davangere karnataka so in davangere not reponse pl this problem resolved as early as possible and i hope Sansui company fast resolved i always us your company product pl assurance your company product
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
34%
Complaints
1102
Pending
0
Resolved
380
+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
View all Sansui India contact information
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Sansui Online Team