[Resolved] Sansui India — sansui led tv not repaired in spite of 4 yrs guarantee
M
Mukul Chandra Mallick
from Bengaluru, Karnataka
Address:
Bhopal, Madhya Pradesh, 462023
I have purchased sansui led tv model no.SMN420H0ZS from chitrahar electronics Bhopal on 9-11-15. It was working till may 292017. Since i was out of town for a month i kept it off and after returning it is not starting. The customer service centre are giving lame excuses that this part is not available or that part is not working. I am a retired service person, and cannot run around. i request to exchange my tv or repair it with a month. I am attaching the bill, reciept from customer service center.
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Aug 5, 2021
Complaint marked as Resolved
Sansui India customer support has been notified about the posted complaint.
Dear Mukul Chandra Mallick,
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
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We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team