Sansui India — sansui no response from customer care in warranty product

Address:

382610

Hello sir
I bought SANSUI led tv 32 inch.
There is some problem in led tv screen,
But there is no support from customer care of sansui
I also complaint from customer care date 26/07/2018 but till now my problem not solve.
My complain number is AHM[protected]
one service person visit date 27/07/2018 and he told, we will change screen when company provide parts and i paid 750 Rs for visit.
but when i contact to customer care, they was told the parts not available.
I want my money back now or replace a new led or solve my problem.
Company giving me warranty also but not responding for this
Pls try to help me sir for this