Sansui India — sansui semi automatic washing machine

Address:

Faridabad, Haryana, 121001

Hi team,

I purchased a washing machine last year on april from faridabad. The product is in warranty period and about a month back your machine has stopped working and i raised a complaint about the same on 23-sep-2018. Since my complained registered on 23 and a technician came to my place to check the status on 24. He told me that the issue is will dryer motor and this need to be replaced.

Since 24 there is no action taken on my complaint and part haven't changed. Still, i am struggling with the customer care executives and your dealers. I call your dealers on daily basis and they insist me that today your part will be replaced but with false commitment and now they stopped picking my phone.

No one is taking action on my complain and i want you to look into this. I am sharing my complaint details with you.

Ph no - +91-[protected]
Complain number - gur[protected]
Registered on - 23-sep-2018