Sansui India — sansui tv speaker not available | |||||
I filed complaint regarding sound problem in my sansui led tv 32". The technician came and checked it on 11th november. The tv is under warranty cover of 3 yrs. He took the visit charge of 590 and notifed that the speaker is not working and need to be changed. Will order new speaker and it will take maximum to maximum 1 week to get the speaker changed. Now it's 15 days and we have not received the new speaker.. The customer care are not able to help as they direct us to call the technician and service center. People at service center are clueless. They have only one reply as they have no speaker available at this time and ordered for the same. The area managers number given seems all fraud, as calls never get picked up. No tat, no time limit for problem resolution. Most pathetic customer service i have ever faced. Was this information helpful? | |||||
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Sansui India customer support has been notified about the posted complaint. | |||||
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+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team