[Resolved]  Sansui India — smart 50 inch led faulty product

Address:Patna, Bihar

Dear Sir / Madam, Kindly note that I have purchased Sansui Colour TV 50 inch smart TV on the 2 April 2017 in patna, and now screen is not working from september, complaint on customer care and service engineer came and check and told required to change the pannel. this product is faulty as know company also, but selling this product in market.

i want to change my TV with with good one TV, because 3 year extended warranty is alos on this TV. kindly suggest what can i do this change the TV process.

this kind of product please don't sell in market, it is also cheating.

I am requesting to change my TV as soon as possible other wise, require to go consumer court with 5000 per day loss in share market business due to TV. so penalty will log as per day basis.

shashi shekhar
[protected]
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Aug 8, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
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Dear Shashi Shekhar,

We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Sansui Customer Support Team
Dear Shashi Shekhar,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Sansui Customer Support Team

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