Sansui India — tv repair not being done

Address:

Meerut, Uttar Pradesh, 250002

This is with respect to an led tv, model no. : sns32hb23caf and serial no.:[protected] that we purchased almost a year back with 3 year warranty, it has stopped working and we complained on customer care several times but no response as they keep saying that parts are not being delivered from company itself. One time a person came for service and took 650/- as service charge but did nothing. This is such a violation of customer care ethics. I must say it was the biggest mistake to buy a tv from this # company.