Sansui India — worst air conditioner

Address:

Chennai, Tamil Nadu

We have an 1.5 ton sansui ac, which is not even 1 year old. Blocks of ice are falling off the ac. We have registered an complaint with the sansui service. It was registered on 10/07/2018. We got an complaint no of che[protected]. After which we are getting only repeated sms but no person has turned up until now ie 25/07/2018. Now it is hardly getting cool.
Such a bad service, nobody would have seen. Worst in my life experience.
They should stop selling these third rate products and especially this service fellows licence should be cancelled.