Saraf Furniture / Insaraf.com — Bed and side table order in early March, not yet delivered nor refunding the money

This is regarding an order I placed with insaraf Furniture in early March this year and despite so much delay and follow ups, the company has not delivered the product yet nor they are refunding the money. The customer care support is useless and I really don't know if there is any senior management oversight to resolve customer grevience. Every time we call to follow up they keep changing the date. Please help to get my money back as I am not interested in the product anymore nor dealing with this company.