Saraf Furniture / Insaraf.com — Chair with cushion

Ordered and received the chair...look wise it’s good as advertised.
Complaints are:-
1. The Back rest held by screws bends backwards when back rests on it on sitting...needs to be stable and sturdy!
2. The cushion is hard and is made up of foam cover stuffed mostly with foam scrap inside...cannot be ascertained as it will mean tearing it to see inside...what I mean is it isn’t a single piece of foam cushion.
3. The cushion cover is synthetic and cheap.

Hope Saraf notes the above and rectifies.

Regards,

Sneha, Bengaluru