Saraf Furniture / Insaraf.com — damaged: solid wood capital tv unit in damaged condition

Address:

Ahmedabad, Gujarat, 380051

I made an online purchase of "solid wood capital tv unit" from insaraf furnitures on placed on june 28, 2017 08:17pm and they supplied on 13th july 2017.
There were problem with the alignment and chipped (I found cracks and chipped wood on the top o[censored]nit), though they claim... Highly sub standard product what they claim on website.
I have reported them on email, telephone and call centre and made across more than 25 calls to get help for rectification \ replacement of product cause the product was new and paid in advance 100 % money.
But i found every thing is just waste of time and money.

Unit : solid wood capital tv unit - l 120 x d 46 x h 40 cm / honey