Saraf Furniture / Insaraf.com — Defective Product Delivered (Bar)

1. My order ID was INSF[protected] of Big bowley bar with walnut finish.
2. The bar delivered has however lot of issues as enumerated below :
(a) There is a prominent hole in the door back. The front side has been filled with wooden powder however the hole exists in back.
(b) There are places where the walnut colour is not there.
(c) The iron brackets on both sides of base is absent as was visible in the photo shown in site.
3. The urgency shown by the sales team to dispatch this bar had ringed bells in my mind regarding its quality and the same shows on ground.
4. They told that the same is checked by inspection team, however it doesn't looks the same.
5. Despite emails and calls to their support team since last 10 days no response has come from them.
6. Pathetic service and response from support Team till now.