Saraf Furniture / Insaraf.com — delivered defective bed

Address:

Bangalore, Karnataka, 827004

Unfortunately i ordered a kuber bed (Double size bed) with saraf furniture order no - 1nsf[protected]. After making full payment, i had to follow a lot and the bed was delivered after 1 month. Immediately after delivery, the head and drawer side of the bed has got defects. I have been chasing the customer care numbers and written various emails to [protected]@insaraf.com but no help. Customer care representative keep on giving excuses.

I have been cheated. How can i get my bed replaced or money refunded.