| Address: | Bangalore, Karnataka, 560043 | | Website: | www.insaraf.com |
Sir, i had bought an dining table from this showroom and its just 10 months now the table is getting cracks at the edges and the surface is getting uneven. Also the joints are getting loose (Photos attached). While taking they have promised that the wood used is completely seasoned and no issues will be coming. They had also promised that if any issues arises with quality of wood they are going to replace with no questions asked. Now when we approached the showroom with the issue, they are telling a different story of warranty covered. Telling us that only for termite life time warranty is covered not for the quality of the wood provided. Just tell me sir, do you think anyone will buy his products if this kind of promise was provided while purchasing the product? And they say completely seasoned wood is used, if so they why the creaks are generated and the surface will become unequal? When the product was delivered, i had raised the concern about the table quality, as the wood used was not brown it was white color. They promised that time there will not be any issues and if comes they will replace. Unfortunate we have ended up with issues. Sir, please help us in getting our mover refund as its our heard earned money. You can search online for the complaints/ review reported by other customers about the quality of products they are selling and bluffing the customers. Was this information helpful? | 
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