Saraf Furniture / Insaraf.com — King Size Poster Bed not delivered (more then 2.5 months have passed)

Address:	RIICO Industrial Area Kalyanpura Road Sardarshahr 331403 Rajasthan, India
Website:	www.insaraf.com/pages/contact

I ordered "Solid Wood Poster Bed Cube/King ( 6ft
Wide x 6.5 ft Long - Inner Size ) / Honey
SKU : SC-PST-06-H" on 26th October '22. Despite repeated request and reminders to customer support, the bed is still not delivered.

Every time I have called to the customer centre, they have promised that the product will be shipped within next 8-10 days. But every time, they have not honoured their deadline. From the past 2 months they are just postponing the date of shipping

Also, during the past 2.5 months, they have not updated even once about the status of the product. They have kept me in the dark about my product status.

It has been highly inconvenient since a bed in home is a necessity and we are suffering from the last 2 months due to their failure to deliver the bed. I had already purchased a mattress which is kept idle due to non availability of bed.

I request you to please take action against them and please facilitate immediate shipping of the bed