Saraf Furniture / Insaraf.com — No delivery of the product, No refund of advance

Address:

Kalyanpura Road, RIICO Industrial Area Sardarshahar Churu District Rajasthan India - 331403

We placed an order with them on 8th Oct 2020 through their website with an advance payment of Rs 10, 000 (Dr. Sanjeev Kumar Gupta, my husband). Order copy is attached.

After waiting patiently for 4 months, we asked for a refund on 14th Feb 2021. We have no confirmation of the refund from them (contacted them on email, helpline, online chat) Attaching the email and chat images.

Please close their website before others also get duped like us and if possible, help us to get the advance of Rs10, 000 back.

Regards
Dr. Taruna Madan Gupta
Scientist F
ICMR-NIRRH, Mumbai
[protected]
[protected]
[protected]@hotmail.com