Saraf Furniture / Insaraf.com — Non assembling of furniture ordered

Address:C-16, BANDHABAHAL COLONY, NEAR TRIVENI GUEST HOUSE, DIST-JHARSUGUDA, ODISHA-768211
Website:insaraf.com

Dear Sir,

It is with regret to say that i have received my order (Order No. #INSF[protected] on dt.12.02.22 at 10:30 am but no one from insaraf has contacted me regarding assembling of furniture till date. I have been regularly contacting on your customer care but except assurance i'm getting nothing. As per your declaration on website, which is as follows "Our service partner will visit your location within 72 business hours from the delivery of the product." but now it's been more than 108 hours neither your team contacted me nor your technician visited the site (Address: Quarter- C16, Bandhabahal Colony, Dist- Jharsuguda, Odisha-768211).

I'm repeatedly calling your customer care, wasting my whole day but no positive response has been received from your side. As you know, time is more precious than money and you have wasted my whole time and energy. In view of the above, you are finally requested to kindly arrange assembling of furniture at the earliest. Moreover, it's my lawful advise to you to pay installation charges at your own cost as now i'm not going to pay for the assembly of this furniture due to mental harassment.

In addition to above, if this installation/assembly is not arranged within two days, i will be bound to go legally or turn up to consumer forum.
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    Saraf Furniture / Insaraf.com Phone
    +91 80 6741 4797
    Saraf Furniture / Insaraf.com Address
    Kalyanpura Road, RIICO Industrial Area, Sardarshahar, Rajasthan, India - 331403
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