| Address: | E Mail. Insaraf.com. RIICO Industrial Area, Kalyanpura Road, Sardarshahr, 331403, Rajastan, India. | | Website: | www.insaraf.com |
Yet another setback. Now I strongly believe that this company Saraf Furniture is run by a bunch of Thieves. The pair of Damaged Wing Chairs worth Rs. 32, 033/- supplied by Saraf Furniture was taken back under the assurance that replacement will be positively made within a period of 4 weeks. The damaged furniture was taken back on the 29th of November 2022 and It is been more than Four months since they have been holding back my money which was paid in advance. Since the last Four months they have been given various delivery dates but none of their commitments are met. Their Staff blocked me from their online chat room and they refuse to reply to my mails requesting information on delivery. The bunch of well trained thieves sitting at the Customer Service confirm various delivery dates and when the date arrives, they make various excuses stating that the furniture is under polishing, Quality Control rejected, product is under packaging and so on. They confirmed delivery date on the 6th of February 2023 and when the date arrived, they postponed to March 31st 2023, and now after such a long wait they ignore my requests. I wonder why the Indian Authority do not take any action on such fraudulent companies operating in India. There are 100's of 1000's of complaints registered against Saraf Furniture and no action is taken by any of the Authority. I request all those genuine buyers out there in India and elsewhere. Please do not spend your hard earned money purchasing furniture from Saraf Furniture. You will be cheated. The worst p[art is that they just do not care for you once your money is in their clutches. This is a 100% fraudulent company. No company in India will treat their Customers like the way Saraf Furniture does. They claim to be an ISO certified company and keep advertising big sales. Trust me all these advertisements are a trap laid. I request the honorable Authorities of India to kindly make note of the fraudulent activities carried our by Saraf Furniture and bring them in front of the LAW. Justice needs to be served to the Customers who are cheated in broad day light. Dear Commercial court of India, Police Force of India, Please make note of this complaint and take action. (Address of Saraf Furniture: E Mail. Insaraf.com. RIICO Industrial Area, Kalyanpura Road, Sardarshahr, 331403, Rajastan, India.
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