Saraf Furniture / Insaraf.com — Order cancelled not delivered

Address:	331403
Website:	www.insaraf.com

I purchased a dinner table worth 27000 from you site on 10th March.

Order No. : INSF83972133

I was requested for ID proof and credit card proof which i submitted the very same day. when I reached your support number after 20 days. they said they will ship it in 1-2 days. when I contacted your support again after 3 days they said they need my address proof. This is the most pathetic sales and service experience I have ever had. If you guys needed my address proof you could have replied to my email with ID proof you don't have to give that excuse after 25 days.

when I contacted again on 26th day they said you will get the refund. sure you will give me refund, but I purchased that on Credit card EMI.

Who is going to pay my credit card EMI interest. your support person refused and said that you will get only refund of MRP and not the EMI. I know Will have to bear the loss for interest charges however this is a fraud.

Learn how to do business and treat customers.