Saraf Furniture / Insaraf.com — poor quality products and an even worse customer care

PATHETIC CUSTOMER CARE
The people manning the customer care department of this firm are impolite, arrogant and totally in-cordial who do not know how to talk to customers. This person whom i spoke to regarding the problems faced by me with their furniture, was shouting at me for not being able to provide him with order number. Moreover, he had the audacity to disconnect my phone!!!
I had bought furniture from them two years back which included a bed. two side tables, a drawer cabinet and a dining table set. After a year and half, I am unable to open most of the drawers. This means the quality of their furniture is also compromised. Please do not purchase furniture from them any more...An advise.